Reviews
Great Service
I have always purchased & serviced my cars at Checkered Flag. I always get fast, friendly & on time service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Gary! Please come visit us if you need anything else, be it service or sales. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great customer service
The team members were all very friendly. Terry and Kayla are assess to the company! They kept me in the loop regarding my vehicle status.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Julie! I'm very happy to hear that Terry and Kayla were of such great help to you. They takes pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
My car is running a lot better
My car is running better now. The only issue I have and always have is wven when I make an appointment, I still have to wait almost 30 minutes to be seen and it takes forever for them to service my car. I always have tk request the day off at work because it takes so long.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Checkered Flag Honda,
It was quick, Dave is always nice. Kept me informed about my vehicle, and about the repairs needed. Love the free car wash and vacuum!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christopher! It is great to hear about your recent service experience. I will certainly pass on your feedback to Dave as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Checkered flag Honda
Fast and easy to set up an appintment, and everything gets done in a timely manner. Kayla McCain is the best service adviser out there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phil, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Fair deal for good quality vehicle
No pressure, friendly and accommodating. Had car in configuration I wanted, at a fair price. Tried to sell usual high priced warranties, but no real high pressure tactics. We looked at and test drove a dozen vehicles. Got a CRV EX AWD at below average price
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're proud to offer pressure free and friendly service! Thanks for leaving this feedback. Regards, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Checkered Flag Honda of Norfolk
Dealer is up front and no hidden costs. Additional warranty was also competitively priced. They do not force anything on you nor do they leave you not understanding what you are being charged for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind words, Eric! We appreciate your business. Regards, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Customer Service
The sales person Damian Clark was excellent by communicating and letting me know everything that was happening step by step. He was courteous and friendly and provided excellent customer service. I love the new finance process where you don't have to go in a cold dark room to discuss finances like you are being under attack.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that everything went well for you, Cynthia! Thanks for your kind words. Regards, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
1st service for new Accord
Work done promptly & thoroughly. Terry Ruffin is a pleasure to work with. Customer waiting area very nice & the coffee is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this glowing feedback, Thomas! WE appreciate your business. Regards, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
great customer service.
Sherri was great salesperson and made experience easy and explained features on vehicle very well. Nice selevtion of used vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words, Tony! Regards, Rebecca Wilson - General Manager - rcarter@checkeredflag.com