Reviews
Great service
Joshua was excellent and he listened to what I needed and made it happened. I will definitely be taking my cars back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chester, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
40 K Mile maintenance
Service advisor very helpful, she kept me up to date with status of maintenance. Additional work needed and was completed within the allocated time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Tim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Really nice car
I found a car I liked. The personnel were knowledgeable, helpful and very well informed about the cars. The sales process was efficient and explained as we went through the paper work. Connor was very easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Jennifer! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service
Everything went well. Would recommend to others in the area. Service was fast and professional and was everything I expect from the services provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we cannot thank you enough for your wonderful review of Checkered Flag Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Courtesy, quality. I really do not have anything else to add to my comments. Jonathan was so helpful . I have been a customer since 1998. Always good service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Sandra! We are very happy to hear that Jonathan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service, disappointing repair
Friendly, punctual, clear explanations. The service department plugged a leak in my tire caused by a nail puncture. Low Tire Pressures light came back on 4 days later, so it isn’t fixed, but they tried.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am very sorry to hear that you feel your needs were not met during your recent visit with us, Margaret. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Stephanie is absolutely the bees knees. She got me in and out and even set up my appointment and made adjustments for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jordan, thank you for taking the time to share your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Change oil
The service is not better but worse. They forget to reset the maintenance light or they don’t change the oil!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. I look forward to speaking with you. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Always clean everytime I visit them.
The Customer service was great and cleaning of the Establishment was Excellent. The Entire staff was friendly those that I came in contact with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Sabrina! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Checkered Flag Honda again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great salesman
My Salesman Benjamin Mungaithe, he’s the BEST! He called me frequently with updates, answered questions, very patient! I’m a happy, satisfied customer because of Ben!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com