Reliable Hyundai

Got dealership from Internet. Sent a note regarding a 2026 model Sales called me back immediately and offered me a test drive Appreciate the prompt response

Our past experiences at this dealership have been bad. We decided to try one more time. This time was much much better. Noah (sales rep) and Gerson (finance) were fantastic! Thanks to Richard (sales mgr) for his leadership and support. Everyone from Richard to the daily driver were very polite, professional and made us feel at ease. This group is a staff that MANAGEMENT should be proud of!! In our opinion they get a 10 out of 10! JOB WELL DONE! P.S. so far we like the vehicle - great product!

Alek is tremendous, albeit a bit inexperienced. Made buying the car almost fun, and we got a pretty good deal.

**less than a one One-Star Review** I had a terrible experience witReliable cars. I recently purchased a car that came with a host of serious issues, including an oil leak that poses a fire hazard, a cut washer fluid line, a broken tire sensor, and water pooling on both floorboards. To make matters worse, I was only given one key for the vehicle. It's clear that this company does not care about the safety and satisfaction of its customers. Instead of addressing these problems before selling the car, they chose to ignore them, which is not only unethical but also a huge liability. This car is literally a fire hazard and unsafe to drive. Not reliable at all. I’ve reached out to Dwayne, Cassidy, The fixed ops director Paul and next step, Curtis the GM. SO FAR NOTHING BUT PROMISES TO CALL BACK A single bad review can cost this company far more than the expense of fixing the car properly. I would never trust them again or their word. Save yourself the trouble and look elsewhere for your vehicle purchase! I tried to reach out to the extended warranty as they told me this car came with a 30 day powertrain warranty. I couldn’t get the phone number from anybody who worked there so I ended up googling them. When I called, they couldn’t even find me in their system so I couldn’t get the repairs made in time. I mentioned what was wrong with this car to Dwayne on day number two the day after I bought the vehicle, had it inspected? The car is a piece of junk. And not only is this car a piece of junk three cars prior to it that I test out or pieces of junk three of the forehead tire lights on. Fix your cars and then sell them.

Both sales and finance were very helpful great service. I’ll recommend them both to anyone looking to purchase a vehicle.

One of the best experiences I have had purchasing a vehicle. I live 2 hours away so was sent a video. Communication was excellent!!! Highly recommend!!!!

Wife had interest in a new Palisade so we went to our local Hyundai dealer Reliable Hyundai salesperson Ray was very knowledgeable on the vehicle and answered all her questions and set the expectations for the sale telling us multiple times they eager to make a deal and had extra discounts this coming Saturday We explained we had 2 trades and what they were a Subaru and a Toyota Ray says ok we’re anxious to make a deal do to our extra discounts this Saturday We told Ray when we would be available to bring in both trades Saturday Test drove vehicle while our trades were being evaluated Ray continued to answer our questions about the vehicle Ray also bragged about how many vehicles the dealership sold today and was eager to make a deal today due to our extra Saturday discounts After our test drive back in the office is where things went south We have NEVER been so INSULTED and DISRESPECTED as a customer our entire lives When the # were presented to us selling price was window sticker price trade values were $8000 less than other dealerships plus there was a $3000 charge figured in for some protection plan that was never discussed So the extra discount Ray assured us was available on Saturday never materialized And we were never offered the rebate or financing option that Hyundai shows online Other than product knowledge Ray lied to us about everything because he set the expectation for the Saturday sale We say no deal Ray starts to become a little combative and wants to make a deal but Ray at this point you have not even tried to earn our business Told Ray we were pissed and would not believe another Word from Ray Told Ray we would be going to Fletchers on Joplin Ray just could not understand why we would walk away from Reliable Hyundai Since we are local and drive 100 miles to Joplin Ray what we need you and Reliable Hyundai to understand is you insulted us and disrespected us as customers We did not just fall off the turnip truck I was on retail for 27 years and my wife in banking for 37 years so I think we understand the process We can buy a vehicle anywhere You all have proven that you have nothing to offer us so we will be going elsewhere

Worst experience buying a car, but it turned out to be a good thing. The dealership totally screwed us doing things you expect from a shady used car dealership. Definitely learned a hard lesson. Fortunately, my contacting the national and international headquarters got their attention, and we were able to get out of the bad deal. Will never do business with them. Once bitten…

Purchased new vehicle and traded my Subaru, after so many emails, text, picture and phone calls decided buy the car, gave a $500 dollar deposit order the new Subaru Crosstrek, new Subaru was $35,560 the trade for my Subaru was $28,000 plus $6,000 money difference, I asked when the new Subaru come in will it everything still the same they said no problem, when the new Subaru came in I drove 3 hr to pick it up the price changed a additional $8,000 more I made an appointment with my sales person when I showed up it was his day off. Someone else helped me and they had no clue what was going on, the manager came, and he had no idea what was going on and they told me the price would be $8000 more and there’s nothing they can do to help me. Meanwhile they have my money and I have the invoice and or ordered information that was email to me and have my deposit for the new Subaru I am not getting. And 6 hr driving and 1 hr in the dealership. I don’t recommend this place to any one. I don’t recommend this place to anybody the most unprofessional dealer I’ve ever been to

I purchased a 2024 Hyundai Santa Cruz 3 weeks ago and had an absolutely amazing experience with Reliable Hyundai. My sales advisor, Noah Waller was incredibly professional, knowledgeable, and helpful throughout my vehicle purchase process. When I picked up the vehicle, he took his time to walk me though all the safety, vehicle operation, and media features which i found impressive. I highly recommend Reliable Hyundai and will return when its time for my next vehicle purchase!