Reviews
Mike and Patrick were a great dad&son duo.
Mike and Patrick were a great dad&son duo. Very smooth leasing process. Informative and helpful local dealership. They took care of everything timely and the price was better than others. Would highly recommend.
Mike and Patrick were a great dad&son duo.
Mike and Patrick were a great dad&son duo. Very smooth leasing process. Informative and helpful local dealership. They took care of everything timely and the price was better than others. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
Dealership that time forgot.
Dealership that time forgot. These guys are ridiculous. Tried to buy truck on lot they wanted more than sticker kept telling me how hard it was to find an f350. Clowns!!
Dealership that time forgot.
Dealership that time forgot. These guys are ridiculous. Tried to buy truck on lot they wanted more than sticker kept telling me how hard it was to find an f350. Clowns!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Gerry Carson directly at 617-924-3673 ext.224 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.
Tried to buy a truck at the dealership would not sell it
Tried to buy a truck at the dealership would not sell it to me because I lived in New York State live you said they sold it salesman very rude.
Tried to buy a truck at the dealership would not sell it
Tried to buy a truck at the dealership would not sell it to me because I lived in New York State live you said they sold it salesman very rude.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Terry, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Gerry Carson directly at 617-924-3673 ext.224 and we will do our best to make this better. We hope to hear from you soon.
Anytime I'm looking for a Commercial vehicle for my
Anytime I'm looking for a Commercial vehicle for my business I go to Tim Duffy, at Watertown Ford. Great, easy process. The team there cares. If you can get there, they can get you in a vehicle and even after check in with you days later to make sure your happy with your new vehicle and service they provided. Thank you Tim! :) John Nunes-
Anytime I'm looking for a Commercial vehicle for my
Anytime I'm looking for a Commercial vehicle for my business I go to Tim Duffy, at Watertown Ford. Great, easy process. The team there cares. If you can get there, they can get you in a vehicle and even after check in with you days later to make sure your happy with your new vehicle and service they provided. Thank you Tim! :) John Nunes-
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joao, your comments keep us motivated and working hard for all our guests! At Watertown Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Transparent, friendly, helpful dealership with great
Transparent, friendly, helpful dealership with great people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford.
Transparent, friendly, helpful dealership with great
Transparent, friendly, helpful dealership with great people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim Duffy is excellent to work with.
Tim Duffy is excellent to work with. He was very helpful with the sale of my new truck.
Tim Duffy is excellent to work with.
Tim Duffy is excellent to work with. He was very helpful with the sale of my new truck.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from Tim Duffy as usual.
Great service from Tim Duffy as usual...Always professional and easy to work with. Have purchased many vehicles from Tim over the years.
Great service from Tim Duffy as usual.
Great service from Tim Duffy as usual...Always professional and easy to work with. Have purchased many vehicles from Tim over the years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased my third vehicle from Watertown Ford, a new
Purchased my third vehicle from Watertown Ford, a new 2023 F150. I have always found the staff to be responsive, very friendly, and dedicated to excellent customer service.
Purchased my third vehicle from Watertown Ford, a new
Purchased my third vehicle from Watertown Ford, a new 2023 F150. I have always found the staff to be responsive, very friendly, and dedicated to excellent customer service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second time that I purchased a truck from
This is the second time that I purchased a truck from this group. Each time the service was excellent. I ordered the truck back in February expecting to wait a bit, not over 8 months though. During this time Watertown Ford kept in touch.
This is the second time that I purchased a truck from
This is the second time that I purchased a truck from this group. Each time the service was excellent. I ordered the truck back in February expecting to wait a bit, not over 8 months though. During this time Watertown Ford kept in touch.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a F150 they had on the lot.
I purchased a F150 they had on the lot.I wanted the bad liner sprayed in and I wanted a cap on the rear as well.They took care of both of my request in a very timely manner and kept me up to date on the process.The purchase was made quick and simple.I would not buy anythin but a Ford and I would only purchase from Watertown Ford
I purchased a F150 they had on the lot.
I purchased a F150 they had on the lot.I wanted the bad liner sprayed in and I wanted a cap on the rear as well.They took care of both of my request in a very timely manner and kept me up to date on the process.The purchase was made quick and simple.I would not buy anythin but a Ford and I would only purchase from Watertown Ford
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car