Reviews
John was polite and helpful.
John was polite and helpful. Answered all my questions. Car came back sooner than expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Repair
Did not repair problem &$1400 later Fan still running 50min later they said they though new battery could fix and seemed to in shop Said door closer motor was going bad asked for old one , did not get , said motor was growing , I think not $900 later and door still dose not close
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and speedy service.
Excellent and speedy service. Mr. Lamthi was fantastic! We got a test drive in where all of our questions were answered and then processed all of the paperwork in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Fantastic service from Goni!
Fantastic service from Goni! My wife and I couldn’t be happier with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words for our staff, we appreciate it!
Review
The purchase process was fantastic. I knew exactly what I wanted and the car was available on the lot. Chad sales manager was gracious to work through a few hurdles and the transaction was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kimberly, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Congratulations on your new vehicle!
Nothing
My car was not repaired for the reason I asked for it to be
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a 7:00 AM appointment.
I had a 7:00 AM appointment. The doors opened on time. The work was completed on a timely basis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being our customer, we appreciate your kind words!
Great customer service from Alyssa.
Great customer service from Alyssa. Kept us up to date on the work that needed attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia.
Excellent even though the advisors are new.
Excellent even though the advisors are new. Didn't see the ones who used to help me. Disappointing for me. I'll get use to the new ones. Juan was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We will look forward to the pleasure of assisting you again!
Stanley Winchell
As always it was a positive experience. My service advisor Francesca Jackson was very helpful and nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
