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Shawnee Mission Kia

(1,983 reviews)
Visit Shawnee Mission Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (913) 871-0318 (913) 871-0318
Used (913) 549-9063 (913) 549-9063
Service (913) 534-8849 (913) 534-8849

Reviews

(1,983 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shawnee Mission Kia from DealerRater.

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John was polite and helpful.

John was polite and helpful. Answered all my questions. Car came back sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Repair

Did not repair problem &$1400 later Fan still running 50min later they said they though new battery could fix and seemed to in shop Said door closer motor was going bad asked for old one , did not get , said motor was growing , I think not $900 later and door still dose not close

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent and speedy service.

Excellent and speedy service. Mr. Lamthi was fantastic! We got a test drive in where all of our questions were answered and then processed all of the paperwork in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Fantastic service from Goni!

Fantastic service from Goni! My wife and I couldn’t be happier with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Review

The purchase process was fantastic. I knew exactly what I wanted and the car was available on the lot. Chad sales manager was gracious to work through a few hurdles and the transaction was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kimberly, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Congratulations on your new vehicle!

Nothing

My car was not repaired for the reason I asked for it to be

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a 7:00 AM appointment.

I had a 7:00 AM appointment. The doors opened on time. The work was completed on a timely basis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer, we appreciate your kind words!

Great customer service from Alyssa.

Great customer service from Alyssa. Kept us up to date on the work that needed attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia.

Excellent even though the advisors are new.

Excellent even though the advisors are new. Didn't see the ones who used to help me. Disappointing for me. I'll get use to the new ones. Juan was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We will look forward to the pleasure of assisting you again!

Stanley Winchell

As always it was a positive experience. My service advisor Francesca Jackson was very helpful and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it!