Reviews
Corey Butler at Mercedes Benz
Where to start with the ever charming, swaggy, and reliable Corey? From the moment Corey says ?Good morning/Good afternoon?, asks you how your day is going and then pauses to thoughtfully listen to your response, he provides a welcoming and professional experience. Corey always manages to come through even when the service center is extremely busy. He treats each customer with an attentional to detail and diligence as if they were the only client he has that day. He continues to go above and beyond no matter how big or small the scratch, dent, or ask may be. I would recommend that everyone experience a Mercedes once in their lifetime and that they take that dream car straight to Corey Butler. And if they don?t fall in love with their Mercedes right away (doubtful).. they?ll fall for Corey?s amazing smile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for acknowledging Corey for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated, and it would be our pleasure to assist you again.
Very courteous and professional service.
Very courteous and professional service. Would definitely recommend this dealer for any or all your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.
Excellent focus on individual vehicles and clients.
Excellent focus on individual vehicles and clients. Andreas is especially knowledgeable of the rare/exclusive European market products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!
Terry McKie is the absolute best!
Terry McKie is the absolute best!!! He is kind,thoughtful and knowledgable. Wouldnt go to anyone else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I know when i work with Terry, i will be taken care of. He takes a actual interest in my needs and is extremly knowledgable and honest.
I always leave with a smile
I had a very pleasant relationship with Jackie my service
I had a very pleasant relationship with Jackie my service agent who was efficient and kept in touch with me to keep me informed.. I will always ask for her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that Jackie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!
Excellent first class service always!
Excellent first class service always! I appreciate my service advisor Bryan whom handled my recent service with care & integrity’
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Mercedes-Benz of Beverly Hills! We are eager to serve you again for any of your automotive requirements.
Jackie was an amazing advisor!!
Jackie was an amazing advisor and she understood me well. Her and her team did such a great job with my car and I am so happy with what was done to it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jackie went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.
Mark Oliver, the service rep, provided excellent service,
Mark Oliver, the service rep, provided excellent service, was very communicative, and his follow up was exemplary. I have four Mercedes` in my family and have full confidence in him and this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!
Jackeline Flamenco is a consummate professional and
Jackeline Flamenco is a consummate professional and always delivers what she promises. She pays attention to details and is always on top of any situation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
Lauren is terrible again and again - now the last time I
Lauren is terrible again and again - now the last time I will deal with her- NEVER AGAIN!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair