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Pearson Honda

(291 reviews)
Visit Pearson Honda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (804) 767-4823 (804) 767-4823
Used (804) 212-2505 (804) 212-2505
Service (804) 212-2346 (804) 212-2346

Reviews

(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Honda from DealerRater.

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Nate was awesome!! From the second I walked in the door...

Nate was awesome!! From the second I walked in the door to the minute I drove away in my new car! Great experience & a great deal on a great car!! I’ve been a Pearson customer for years & will continue to go back & refer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review Beth! We are so glad to hear that we were able to assist you.

Nate is a fantastic sales rep. He took the time to help...

Nate is a fantastic sales rep. He took the time to help get us a deal where we feel comfortable. Nate also took the time to help me get my settings set up in the new car. He is super friendly and I highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

Nate was absolutely wonderful. Very cheerful, and...

Nate was absolutely wonderful. Very cheerful, and extremely helpful. Car shopping can be a stressful experience but Nate made the car buying experience a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

We were greeted by Nate when we walked into the...

We were greeted by Nate when we walked into the dealership who was prompt and friendly. We came in to see a specific used van and he was happy to help us check it out. He gave us lots of time to test drive and explore the van- including trying out the DVD player and sound system. When we sat down with him to discuss the details of the sale and financing he was open and honest with the options and process. I would highly recommend Nate! He made the process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this absolutely wonderful review, Jessica. We love to hear from customers like you and really appreciate you taking the time to write this great shout out for Nate.

Nate was a great and personable salesman. Everyone was...

Nate was a great and personable salesman. Everyone was very pleasant and nice. I really highly recommend the people at Pearson for your next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chrise! We appreciate this great review!

Nate Jones, salesman. Very professional, friendly, and...

Nate Jones, salesman. Very professional, friendly, and knowledgeable. He always make himself available for questions and concerns. Definitely I would highly recommend him. Unfortunately, as far as the finance department and management, not impress.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words for Nate and will make sure he knows about your great review. We apologize for any issues you may have had and hope you will reach out directly so that we can discuss any concerns you have. Sincerely, Keith Hightower, General Manager, keithhightower@pearsonhonda.com

Great service as always

Always great service, and very efficient, we received our vehicle back ahead of estimated time. Thank you for fitting us in on short notice! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking a few moments to let us know how we are doing, Phil! Please let us know if we can ever be of further assistance here at Pearson Honda!

Prompt and professional sales team

Reached out on the internet about a 2019 Ridgeline. They responded back promptly with pricing info. Upon arrival @ the dealership Tex Haley was ready to show the vehicle while they appraised my trade in. All in all one of the best car buying experiences I have had over the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for this incredible feedback! Thank you for taking a moment to let us know about your great experience with Tex and our team. Congratulations on your new vehicle and please reach out if we can ever be of further assistance!

We enjoyed working with Tex. He was very pleasant and not...

We enjoyed working with Tex. He was very pleasant and not aggressive with the sale. We would work with again him in the future. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This review made our day! Thank you for your support and kind words for our team, and please reach out if we can ever be of further assistance!

Great Experience!

Everyone, including Tex, was a pleasure to work with and it was a smooth and easy process. I got the car I wanted at an amazing price and it was a great experience. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave this fantastic review! We're delighted to receive this wonderful feedback for Tex and will make sure he knows how much you appreciated his help. Congratulations on your amazing new vehicle and please reach out if we can ever be of further assistance!