Reviews
Write a reviewservice experience
the total experience was terrific. I have been using this dealer for many years for my two Audis. I find that my service advisor is knowledgeable, fair, and honest. Plus the experience is effortless from the time I drop off the car to when I pick it up. They are always willing to provide me with a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, thank you so much for your positive comments about Audi Fort Washington! We are always more than happy to assist you if anything else comes up. Take care!
Audi Fort Washington was the best experience!
Great experience! Alex and whole Audi team were amazing!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl, we're happy you found our staff to be so supportive during your experience here at Audi Fort Washington. We look forward to your next visit! Take care!
Great buying experience
Michael was a pleasure to work with on my purchase of a certified Q7. Was able to provide a very fair price and I was very satisfied with the trade in value they gave.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to Michael here at Audi Fort Washington! We are always more than happy to assist you if anything else comes up. Take care!
Great Dealership All Around
This is my second purchase from Audi Fort Washington in the last 9 months. I returned for the second purchase specifically because Rob Prigge, my sales representative and Scott Lam, the manager, went above and beyond what I would expect any car dealership to do to get me the best car at the best price and financing on the best terms. Every single employee I have dealt with or even just spoken to at Audi Fort Washington has been friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Fort Washington. We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lost sale
Dealer got within less than $400 of my out the door price. Told them I would put a deposit down an pick up next day if they made up the difference. Was told could not do any better on price and they had a lot of appointments coming to see it. Funny thing is the car is still for sale today because of $370!! So much for all that interest. Went to another dealer the next day and they had no trouble getting to my number.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 728-7313. We look forward to hearing from you.
Great Experience
Bill and Scott were great to work with, they were responsive and not pushy at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Washington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2014 Audi A4 - Audi of Fort Washington, PA
Audi of Fort Washington is an awesome place to buy cars! The staff and managers are excellent to deal with and more than happy to help you! No pressure in buying and no hidden agenda or fees when purchasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marvin, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Worst service repair
Changing axle boot when they could of changed the whole axle instead of making me pay 2 repairs that cost me over $1800.00 . They just cheated me when they could of saved me time and effort my axle made noise even after the axle boot change after I told them about it. They should stop lying to customers and labor cost is crazy it cost 4 times the parts price
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Adil, we are disappointed to hear that you did not have a more positive service experience with us at Audi Fort Washington. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 728-7313. We look forward to hearing from you.
THIEVES
I am writing a review due to a compliant I have. I left my car with Audi for service trusting it wouldn't be search through. Upon picking my car up I notice my handicapped placard was missing out of my glove box. I called the dealership and spoke to my service advisor only to be told the service I had wouldn't allow them to go in my glovebox. That was a problem for me number one I know where everything is in my car. I am not a person that misplaces anything. Especially something like that. I spent 1900 on service and to have had something stolen out my car is a major issue. Its almost like they thought I was lying. This is unacceptable I have information in my car and now I don't know what else they may have went through or even taken. I had my checkbook in there a thief is a thief and its unacceptable the fact I paid that much and trusted the dealership with my vehicle. I will never take my car back to Fort Washington Audi I am disappointed with this last service I received everything was fine up until that point. And to be told there are cameras at the dealership, are there camera's when the car is driven after the service is done or even when they take it to be washed? Somebody stole my belongings out my car. When I dropped it off my handicap placard was in there , I know because I had just used it and place it in the glove box before dropping my car off to them. Unacceptable
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (267) 728-7313. We look forward to hearing from you.
Audi Fort Washington
My husband and I are very pleased with the Audi Fort Washington buying experience. We purchased an Audi Q5. The sales team was very informed and helpful. The technical instruction was quick and useful. Alex made himself available for follow up questions. Five stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kent, we are so happy to read such a great review about Audi Fort Washington! Thanks for taking the time to leave us this information about your recent visit. Take care!
