Reviews
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very satisfied with the overall experience . would recommend this dealership to others for sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exactly what you expect
This was a last minute repair as the minimum engine oil warning came on. Even though I wasn't due for an oil change just yet, Ken presented my options and never pressured me for a full service as I could have easily topped off the oil and been on my way for another month. I was in at 11 and out by 4:30 as promised. No delays, no problems, car was washed and ready. This is the reason I come back to Paul Miller rather than the dealer I purchased the X3.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
This was my annual service for a leased vehicle. The service folks were professional and the service quick. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Harry Conti leases another BMW.
Jimmy Jones, salesman, and Bob Smith, service adviser, have been fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and attention to detail.
After a long series of issues with the car, Paul Miller Land Rover stayed patient, worked with the factory, and got everything fixed. Bad car, great service and mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience - Second Lease from Paul Miller
This is the second vehicle we leased from Paul Miller BMW with the help of Allen Heyman. Allen is professional, prompt, responsive, and is a pleasure to work with. He found us the car with the features we wanted and the best deal around (we are from Pennsylvania)--no tricks, games or sales tactics. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Positive customer service experience
Courteous, professional service department. Needed an unexpected repair during my routine maintenance (bent rim) and it was repaired quickly and at a discounted price. Loaner was a brand new X3 - nice perk. I've used them several times over the past 2 years and they are consistently good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always Happy
very good service advisors and technicians, they always exceed my expectations and are very accommodating with service, repairs and maintenance matters.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Rich in the service department was fantastic to deal with. Very communicative and done quickly/smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Alan and all of the people were great for my second purchase of a BMW at Paul Miller.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
