Reviews
Very comprehensive service They made me aware of
Very comprehensive service They made me aware of service my auto needed done. Very friendly, helpful employees. Reasonable prices
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
4/19/24 I walked into Bergey’s Ford to buy an SUV.
4/19/24 I walked into Bergey’s Ford to buy an SUV. Derek Cavanaugh was the best! From start to finish, Derek was informative, knowledgeable, and professional! I’d recommend him to anyone purchasing a vehicle! Give Derek a raise! 😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Shannon, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!
I like the way Bergey's keeps me informed of what is
I like the way Bergey's keeps me informed of what is going on while they are working on my car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I and my family have bought several car and trucks at
I and my family have bought several car and trucks at Bergey’s. The salesman and services department have always shown us quality in their profession. Thanks Mike in service and Pat in sales
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bergey's Ford, Inc.
Very understanding and kind staff!
Very understanding and kind staff! They were transparent with me about the cost and what they would do. They kept me updated through the process and finished within a timely manner. Very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alex, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mike in service is always the best.
Mike in service is always the best. Professional, knowledgeable and thorough. I appreciate that the men in service department do not “talk down” to woman as I’ve experienced in other places over the years. I would recommend Bergeys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
This is our third car from Bergey's (our first purchase
This is our third car from Bergey's (our first purchase after 2 leases) and we've never had any complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shout out to Nikola for his excellent customer service.
Shout out to Nikola for his excellent customer service. His personality and professional attitude made the buying experience pleasant. Attention to detail after the sale got me out the door in a timely manner. Well done!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Excellent service experience.
Excellent service experience. They worked me in quickly to replace inspection stickers after a windshield replacement. Very friendly personable staff. Thank you Mike & Jeff!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Denise, we're happy you found our staff to be so supportive during your experience here at Bergey's Ford, Inc.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Service is ok but sale is lousy.
Service is ok but sale is lousy. Went in 2 months ago for a transit. Talked wit a salesman and he never followed up. Bought one from another dealer 20 miles away. Now looking for a new pickup. Went to there web site asked the chatt person for the truck salesmen's name and could not get it so I disconnected. Then I called for the sales manager got someone's voice mail and the spoke so fast I could not understand a word. I left message, will see if anybody called me tomorrow. Only time will tell
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. Our manager would like to speak with you more regarding this matter. Please reach out to us at (215) 793-3700. We look forward to hearing from you.