University Ford North

We purchased a 2017 Escape. After having it for several weeks we noticed a flaw in the headliner. Ford Motor Company made the decision that we, the owners, must have damaged it ourselves and as such a replacement was not under warranty. University Ford North went beyond a normal response and replaced the headliner at no charge to us. The staff at this dealership is attentive and responsive to customer needs. What a pleasure to purchase something from a group that stands behind their product and values the customer. Outstanding in every area. Thank you UFN - we spread the word to our friends and co-workers about this dealership.

Best buying experience ever! Salesman Craig Lynch was so knowledgeable and friendly. Always quick to respond. Wanted the Ford Explorer, but after a test drive felt it was too big for me. Was not pressured in anyway to re-consider, instead Craig was more than happy to assist in what would be best for me. This is the second Ford purchased from this Dealership and am so happy I did. Even got to meet and speak with the General Manager when I arrived to pick up my new vehicle. Great Staff! Cant' say enough good things about Craig!

Had a great experience purchasing a used vehicle from University Ford North and Timothy Pleasant. It was an internet purchase, All the communication was professional and low pressure. They provided a very fair price on a vehicle that I was interested in. Once we agreed everything was as smooth as you could imagine. Showed up, completed my test drive and finished the paperwork all in about an hour. Was exactly the type of car purchase that you hope for friendly, fair and painless. Would absolutely recommend working with them and especially Timothy.

Spoke with Rick Lanning , Rick knew his inventory and was very helpful in helping me with my purchase I would highly suggest if your are in the market for a car go see Rick.

My purchase was one of the best experiences I have ever had buying a car. My salesman was very helpful and worked to ensure I got the exact vehicle I wanted. The buying process was smooth and I was done in no time at all. I will definitely buy my next vehicle from them. Great job guys!!

Several Calls and emails, but not satified with customer service