Skip to main content

Meet Barbara Hester

Barbara Hester headshot
Customer Service Representative
(3 reviews)
Industry experience 17 years
Dealership experience 5 years

Reviews

P.

P.S. Subaru is the best dealership in the desert, in the past I've dealt with Toyota, Ford, and Honda. Subaru is by far the best. My service advisor Jaun Diaz is the BEST.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dennis thank you so much for your 5-star review! We are so pleased to hear your experience was exceptional. Thank you for choosing Palm Springs Subaru. We appreciate you! Kind Regards, Michael Wilkes General Manager

Palm Springs Subaru is the finest dealership in America.

Palm Springs Subaru is the finest dealership in America. Sales, Service always a pleasant experience. The facility is clean and modern. 5 Star Dealer. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear your service is always pleasant and thank you for the kind words. We appreciate your review and thank you for choosing Palm Springs Subaru. Kind Regards, Michael Wilkes General Manager

This Dealership is Dishonest

Palm Springs Subaru are a bunch of shysters. Everything was fine until my warranty expired then I took my 2015 Crosstrek in for routine servicing and they told me they told me that the upper oil pan leaked and I also needed a new head gasket, which would cost more than $4,000. The vehicle only had 76,000 miles on it and I had meticulously serviced it as scheduled. I took the vehicle to an independent mechanic in Indio and he told me my car was fine and Palm Springs Subaru were crooks. I am advising all of my family and friends to have nothing to do with this dealership. Look elsewhere to buy a new car, and definitely do not ever have a car serviced there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're extremely disappointed to hear that you left Palm Springs Subaru unsatisfied. Please reach out to us at (760) 318-4700 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.