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Meet Jacob Grumet

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Sales Advisor
(4 reviews)

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Reviews

Excellent experience.

Excellent experience. I did buy the Jeep Rubicon 4xe. They honored the Cars.com price and treated me like I was buying their brand. Very efficient and friendly. I would def recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Dave for your 5-star review! We are so pleased to hear the team provided you with an excellent experience. Thank you for choosing Palm Springs Subaru. We appreciate your business. Kind Regards, Michael Wilkes General Manager

I can't begin to tell you how friendly, helpful and

I can't begin to tell you how friendly, helpful and courteous the entire staff are at Subaru of Palm Springs. My salesmen, John and Jacob were extremely knowledgeable concerning the vehicle I was purchasing and continued to touch base with me after the sale. I have recommended the dealership to everyone who asks about by terrific new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review and for your kind words about John and Jacob. We are so pleased to hear they provided you with an excellent experience. We appreciate you choosing Palm Springs Subaru! Kind Regards, Michael Wilkes General Manager

All salespeople were friendly and helpfu!

All salespeople were friendly and helpfu! We appreciated the hour of instruction we were given before driving our new car off the lot, and Love Encore afterwards!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Karrie for your 5-star review! We are so pleased to hear that the team took great care of you. Thank you so much for choosing Palm Springs Subaru. Kind Regards, Michael Wilkes General Manager

Jacob, thank you for your outstanding customer service....

Jacob, thank you for your outstanding customer service. This was one of the best experiences we've had with a car sales person. No pressure, didn't feel rushed. He made the whole process a breeze and was so knowledgeable about the 2021 Subaru Crosstrek Sport. He went above and beyond for my daughter, Courtney. We can't thank you enough for your kindness. -Kari & Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kari, we're happy you found our staff to be so supportive during your experience here at Palm Springs Subaru. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!