Meet Don Patterson

Staff are friendly and courteous. Environment is clean. Appointment can easily be accommodated to meet clients need.

Service representatives Don and Juan know me by name and know my Subaru’s needed maintenance when I come in. They explain in detail the type of work required, the cost and time required. They keep one informed during the work progress, any repairs the mechanic has noted, and the mechanic’s recommendations. Then deliver a perfect finished mechanical job and a clean washed Subaru back to me. This is every time without fail. Don also arranged to rescue me from the road when my car quit on the road. That is why my Subaru goes to Palm Springs Subaru for service exclusively

Always happy and ready to help. The team there is excellent, they really care about their customers.

Palm Springs Subaru are a bunch of shysters. Everything was fine until my warranty expired then I took my 2015 Crosstrek in for routine servicing and they told me they told me that the upper oil pan leaked and I also needed a new head gasket, which would cost more than $4,000. The vehicle only had 76,000 miles on it and I had meticulously serviced it as scheduled. I took the vehicle to an independent mechanic in Indio and he told me my car was fine and Palm Springs Subaru were crooks. I am advising all of my family and friends to have nothing to do with this dealership. Look elsewhere to buy a new car, and definitely do not ever have a car serviced there.

I wasn’t happy when my previous advisor left. I don’t like change! But I’m glad I got assigned to Don. This have been great since then.

Don is amazing! He has helped me in 2 occasions and I am happy he is my go to guy. First time I called , it was a same day battery change and he helped me out fast and effective and he made sure my warranty covered the cost. The 2nd time he gave my a military discount on my oil change because he noticed my license plate, such a nice surprise. His attention to detail and friendliness does not go unnoticed. Thank you so much Don!