Meet William Taylor

My experience with Palm Springs Subaru was nothing short of pleasant. I wasn't in the market for cars, until my Nissan was no longer functional. My father has been a loyal customer of Subaru for over 10 years and I knew I wanted to follow in his footsteps. I intended on getting a used Subaru but my Aunt came across the new 2023 Impreza at my local dealership. Considering they hold their value, the new and 4 year old used Subaru's were nearly the same cost. I decided to buy the new one but while in active discussion with my local dealership, they sold the black one as we were asking them to send over the paperwork. They pushed the white one, but if I'm spending that much money, I'm going to get the color I want. Palm Springs Subaru had the black one in stock and Csaba Nagy assisted us online. Throughout the process, he was very accommodating, kind, responsive, and patient. We completed most of the paperwork online and took a road trip to Palm Springs. As we arrived, Csaba Nagy and William Taylor greeted me and wished me a happy early birthday. They made me feel like family upon meeting them and were very helpful and kind throughout my visit. The process was extremely quick and I wasn't expecting to so easily walk away with a brand new car. I then happily embarked on a road trip with my birthday present to myself!

Adrian was extremely helpful, nice, professional, and did the leg work for me prior to my arrival. The man sold me the car (2021 WRX in world rally blue).

This was the best and easiest car purchase experience I have ever had. John was absolutely great. He answered all of my questions and made sure I was able to get as familiar with the models I was looking at as I needed. He was friendly, kind, personable and helpful. John definitely took the stress out of buying a vehicle. I love my Crosstrek, and I will be recommending John and Palm Springs Subaru to my friends and family. Everyone at the dealership was helpful and respectful.

Mr John Jackson, thank you. You treated us with kindness, dignity and respect. Your thorough explanation of the automobile and the process in which we experienced getting our Forester exceeded our experiences in the past. Your personable approach and commitment to excellence shines. Don't go anywhere, we are your customers now! Thanks again, Jimmy & Steve

What a bad experience. Here I am ready to by a car and get some crappy response. Clearly they don’t know sales. Pass! No thanks

I'm not going to spend a long time writing a review because, as with most of the experiences with car dealers, they become a little time consuming and complicated to explain each of our situations. So, to be concise...in general I found them to be inconsiderate, lacking in communication to potential/customers, lack of follow up, Specifically... Csaba Nagy and Gilbert Atencio (both sales people) do not return phone calls or emails. Keith Stegall (also a salesperson) has limited product knowledge, lies (that's a big one) and does not return calls messages after the sale. Period. Daniel Martinez (Delivery Specialist) does not follow through on what he says he will do. Larry Knowlton (General Manager) does not return emails, nor follow up on issues reported to him. Bill Taylor (Sales Manager, or General Sales Manager) also does not follow up on commitments and promises he makes. I believe he also likes to play the power game of "how long can we make the customer wait", as he said he did not realize I was waiting to talk to him but supposedly the sales person (there's Stegall again) had told him. Steve ? (Finance) loses complete interest in you, and anything you have to say, after you decline several times to purchase an extended warranty, and then there are the innuendos of insults after you decline to purchase the warranty. The only real positive I can say is that the price was fair; I found a lower price by about $400 in San Bernardino but I did not want to drive a new car i was unfamiliar with that far. Bottom line, when I buy a new car, if it's a Subaru again (and that's a big if) I will not return here.

We had a good experience at this dealer. They gave us a fair offer on our trade-in and we purchased a Certified 2018 Subaru Outback that looks like new. We are very happy with it. The manager, Bill, was helpful and did us a couple of favors in getting the car home and sealant applied.

Unethical and unprofessional I purchased a 2019 Subaru Forrester October month in 2018 was told it would take 10 weeks to arrive so I arranged to pay for the vehicle January 2, 2019 apparently the car came in earlier by three weeks so I was excited and wanted to see it so I contacted my salesman casaba and arranged to meet him when I arrived and saw the SUV it was beautiful first thing Casaba told me was that lots of folks wanted to purchase it because it is the only limited edition on the lot and he had hidden the keys and no one can drive it it also had a sold sign with my name on it then he tells me they are having to pay a $300 storage fee and would I be willing to purchase today with a post date check of Jan 3 2019 i and was excited and said yes but when I went home I realized that given my current health issues and financial obligation for 2018 that I wanted to stick to the agreed upon delivery and pick up schedule bottom line the general manager bill refused to honor our contract I had given then a deposit of 500 dollars they tore up the check and probably sold the car to someone else . I have filed an official complaint against this pathetic delarship with suburb coporste headquarters and the BBB I AM NOW WITHOUT MY NEW VEHILCE STAY FAR AWAY THIS UNPROFESSIONAL DEALIERSHIP THEY DO NOT KNOW THE MEANING OF INTEGRITY.

I've been a Toyota customer for a long time! My experience at Palm Springs Subaru has been the best ever! I am very happy with my new Crosstrek

Congratulations to Cesar and the entire staff at PS Subaru.... Great environment, no pressure and no hassle...Will definitely recommend to friends and family.. Thanks Again