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Jim Coleman Honda

(2,616 reviews)
Visit Jim Coleman Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (888) 811-7552 (888) 811-7552
Used (866) 568-7610 (866) 568-7610
Service (866) 344-8366 (866) 344-8366

Reviews

(2,616 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Coleman Honda from DealerRater.

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excellent customer service

Mr. Wu is familiar with me and my car. He explains what is needed and offers options. He is pleasant, professional, and efficient. The services performed as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Belinda: Thanks a lot for your feedback. Sam Wu is an excellent service advisor, as you found out. We are always pleased to hear from our customers and I will surely let Sam know about your experience.

New Honda Accord

Richmond Lee and Mike King the sales managers help guide me through the selection and in fact recommended a better option that saved me over $3100.00 on my vehicle! Great to work with an organization that truly looks out for their customer. Sam, my salesperson was fantastic. He was patient as I selected three different models and various colors before finally falling in love with my 2018 Accord. I cannot say enough good things about this dealership and my experience. Anyone who wishes to contact me I would love the share my experience and why Jim Coleman Honda is my dealer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James: Thank you for the wonderful feedback. As you found out, our goal is always to get our customers as close to what would be the perfect solution for them for the least amount of money. I will certainly pass on your very kind words to Sam, Richmond and Mike.

Honda CRV

A very cooperative sales associate Knowledgeable Associate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second purchase!

This is the second purchase from Jim Coleman and from the same sales person! Very friendly and very helpful An overall good experience; sales and finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lynn: We appreciate your feedback. We are thrilled you chose us for the second time. I will absolutely let Sam and Jackie know how pleased you were with their service.

Excellent Service

Mr. Burke was wonderful as usually. It's a good thing to have someone to go to for questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honda Pilot year end purchase

It’s a great experience on the last day of the year. Thanks for helping us out on this successful purchase. Ravi is great and easy to work with and will certainly recommend my friends to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful words. We're charmed to hear that you had a great experience with us. We are happy to hear our team took excellent care of you and Ravi was such a pleasure to work with. We can't wait to see you again. Have a nice week!

Great

Very good salesman. Helped us alot with buying our car and gave us the best price. He is very good with sales and also gave us the best car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice feedback. We're so glad to see that you had a nice time with us. We are pleased to hear our team was so helpful and took excellent care of you. We look forward to seeing you again. Drive safe!

Always awesome

Johnny is the best salesman, he has a lot of patience and he get the job done Right! Johnny definitely gets you in your dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the cheerful feedback. We are so pleased to see that you enjoyed your experience with us. We are thrilled that our team took excellent care of you and Johnny was able to find you exactly what you wanted. We can't wait to see you again. Thank you again and have a nice week!

Purchase of 2018 Honda CRV

Awesome experience! Would definitely buy from Jim Coleman again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James: Thank you so much for the very kind review. It is our stated policy to treat every visitor to our dealership as an honored guest, in our home, every day, every time, without fail. No exceptions. Please do not hesitate to let us know how we can assist you further now or in the future.

Mr. Ravi- one of a kind - awesom

I highly recommend Jim Coleman. This is my second purchase with JC and Mr. Ravi is amazing and easy to work with. I’m very satisfied with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fabulous feedback. We are thrilled to hear that our team provided you with excellent service and Ravi was great to work with. We can't wait to see you again. Enjoy your week!