Reviews
Very personable and friendly staff.
Very personable and friendly staff. Vehicles and facility were outstanding and all-in-all, a pleasant experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, we're delighted to hear you had a pleasant experience with our team at Vorderman Volkswagen. Thank you for the kind words and support!
Matt Middleton and Ish were great people we got in an...
Matt Middleton and Ish were great people we got in an out today in less than 2hours. Great customer service,friendly staff all the way around!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review for us, Cathy. It means so much! We're pleased to hear that you had a fast and easy car buying process. It was a pleasure to work with you!
I am so grateful for Vonderman Volkswagen! They helped me...
I am so grateful for Vonderman Volkswagen! They helped me when others couldn’t! It was my first time getting a vehicle, totally worth it.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there! Thank you for giving us a review. Much appreciated! We're glad that you had an outstanding first vehicle purchase and we're glad that we could be the ones to provide that for you. Thanks again!
Derry Smith took great care of us. We love our VW and...
Derry Smith took great care of us. We love our VW and when I called from out of state (we drove from Ohio) and told them there were no floor mats in it, they sent floor mats to a dealership near our house and called a couple of times to make sure we got them. We could not be happier with our purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the review. We appreciate it! Sorry about the mix-up with your floor mats, but I'm glad we could get it straightened out for you. Thank you for your business and we hope to see you again down the road!
A Great Experience
Was interested in purchasing a used vehicle and sales associate Derry Smith was very helpful and friendly during the entire buying process. First time buyer from Vorderman and would recommend them highly to friends, family and anyone who would like an easy and friendly buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review. It meas a lot! We appreciate the feedback and look forward to helping you, your family, and your friends in the future. Thanks again!
2013 Jetta SportWagen
I had a pretty good experience with Derry. He worked with me through text and email since I’m out of town. He was honest about the vehicle and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! Thank you so much for taking a moment to write a reviews for us. We really appreciate it! We're happy to hear that you got the information you needed to know about the car even though you live outside of Fort Wayne. Enjoy your new SportWagen!
Easiest and most enjoyable care buying experience
I had a fantastic experience at Vorderman VW. I had been looking for a specific car and color combination for sometime. I had initially planned on buying new after much research I changed my mind and decided on a used. Adam worked with me from day one. I started my search in March and didn't end up making a purchase until August. He was never pushy and never asked me anything regarding my time frame or when I thought I would be ready to purchase. He always catered to my questions and let me make my own decisions without trying to talk me into something I didn't want. When he heard that I was looking at a used car instead of a new one he offered to keep an eye out for one I may be interested in. Every time I went to the dealership for a test drive he had the car pulled up ready to go for me. This was a great experience and I was able to purchase a great car! Great job Adam and Vorderman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write a review for us, Jon. It is truly appreciated! Thank you for sharing how long it took for the right vehicle to come around for you. We're happy that we could finally help you get the GTI you wanted without settling. Thanks again and enjoy!
Derry “The Most Easy Going Salesman in the Fort”
After a 10 day long search for the right car and multiple dealerships under my belt I finally stepped into Vorderman. I’ve always disliked shopping for cars unless it’s a Sunday because the salesman can be so pushy to get you into a car that you might not be 100% happy with! Derry on the other hand was very professional and made me feel like I could express my concerns about a vehicle and he didn’t/wasn’t going to try and change my mind, but instead showed me other options that would work for me! Which in turn helped me find the car that I could drive away completely confident I made the right decision! It’s not just Derry but the whole staff made me feel like I was part of the VW family! 10 out of 10 in my book!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you for that heartfelt review! It means so much to us. We're glad that we could help you find the right vehicle without trying to force you into one that you might not like. Thanks again for stopping in and we hope to help you again in the future!
Great service
Derry and Ryan were very helpful in the buying process. Always friendly, never pushy and willing to explain all my questions. Willing to do what it takes to get the deal done! Great experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We are so thankful that you took the time to leave a review for us! We're glad to hear that you had a pleasant experience from beginning to end. Enjoy your new ride!
Great service and selection
We were impressed with the selection of vechicals at Voderman and even more so by their customer serivce. We never felt pressured or hassled and they really worked with us on our trade-in. Derry helped answer our questions and was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks you for letting us know how we did. It means a lot! We're glad you had an amazing experience all the way from trade-in, to finding a vehicle and driving away. We look forward to helping you again in the future!