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Meet Don Luong

Don Luong headshot
Sales Consultant
(7 reviews)
Industry experience 24 years
Dealership experience 7 years

Reviews

Very personable and friendly staff.

Very personable and friendly staff. Vehicles and facility were outstanding and all-in-all, a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, we're delighted to hear you had a pleasant experience with our team at Vorderman Volkswagen. Thank you for the kind words and support!

Dealer made little to no effort to sell VW to me.

Dealer made little to no effort to sell VW to me. Even after offers. Disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Don Luong is a class act Sales Consultant. He assisted me...

Don Luong is a class act Sales Consultant. He assisted me in purchasing a 2020 VW Atlas Cross Sport SEL V6 Premium. Coming from a car with minimal technology, Don took extra time to show me all the workings of my new suv all the way down to trying out the parking assist feature! That was fun! Even gave me a tour of the office and service area. Don stayed true to his promise - and followed up with me after my first time coming in for a test drive. He was available when I had questions prior to the purchase, and has been available even after the sale. On the day of purchase and signing the docs, the suv was gassed up, cleaned up, and ready to drive away. I was very pleased with the entire staff of Vordermans and I'm very happy with my purchase. For any future purchases with VW, I'll be calling Don! See you at my first service appt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, Raegan! Don and the team at Vorderman Volkswagen, appreciate your kind words, and look forward to working with you again in the future! Enjoy your 2020 VW Atlas Cross Sport SEL V6 Premium!

Great Service

Don was very helpful from the start. And I am so glad he talked me into a brand new Passat!! We love it! The car buying process was easy. Good job Vordermans!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us a review, kt. It means a lot! I know you'll be super happy with your new Passat because they're awesome. Enjoy your new car!

Great Experience!

Alex, Lori, and Don, all were wonderful and made my experience on leasing a new Tiguan flawless at every turn. They we're all patient, kind, and understanding to my very busy schedule but made it happen in the short time line I had. And... I LOVE MY TIGUAN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us a review, Tee. It means a lot! The new Tiguans ARE great and it awesome to see that you agree. We're also happy to add you to our list of customers who have been through the uncommon car buying experience that we take pride in. Enjoy the new ride!

Amazing

I just bought my new used 2013 Jetta today and received great help. When my boyfriend and i pulled up, before we could even start looking at other cars we were greeted by Don and he was so friendly. He went over all the details about the car even before the test drive. He was also very knowledgeable about the car. He also didn't make me feel pressured about the purchase of the car. When we started going over the financing of the car he understood my budget and helped me stay in the budget and get me a good loan. When we talked to Naomi, she help me understand all the paperwork so I wasn't confused about everything. She also helped me learn more about the process of the loan. I left the dealership very happy about my experience and i would go back there in the future when i get a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for all of your kind words. It means so much to us! I'm glad you had an amazing experience when purchasing your Jetta. Congrats!

Great first time buy.

I can honestly say that my first time buying a car was great. The dealer that helped me through the process was awesome and answered any and all questions that I had. The best thing about it was, he didn't pressure me into anything extra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a review, Codechaos224. It's greatly appreciated! First time car buying can be stressful. It's great to hear that we could provide you with the better car buying experience that we pride ourselves on. Enjoy your first car!