Reviews
Polite, professional, and timely service.
Polite, professional, and timely service. Corrected all issues with the vehicle on top of the regular service items like oil change and tire rotation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Called earlier in the morning for an oil change schedule
Called earlier in the morning for an oil change schedule and I was surprised how quickly they got me one I dropped my vehicle and then give me a courtesy shuttle to my house and after 2 hours they called me my truck was ready and fixed a recall then the shuttle showed at my house to pick me up to take me back to the dealer. Christian Gonzalez did an excellent job and all the shop employees as well. Thank You?ll ?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Juan! We truly appreciate your kind words and are delighted to hear about your positive experience with us at Shamaley Buick GMC. It's great to know that our team, including Christian, provided you with quick and efficient service for your oil change and recall. We hope to see you again for any future needs! Sincerely, The Shamaley Buick GMC Team
They were very good.
They were very good. Kept up good communications and honored the discounts that sent via email.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Group 1 GMC Westside! If you have any further questions, please give us a call. We're always happy to help!
Salesman Mario was great!
Salesman Mario was great! Answered all my questions and very honest about vehicle and offered great feedback.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found Mario to be so supportive during your experience here at Group 1 GMC Westside. Feel free to reach out to us if you need anything. Have a wonderful day.
We received excellent attention from Juan Jos�.
We received excellent attention from Juan Jos�. He answered all our questions very kindly. He gave us the necessary help to buy a pick up. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Ruiz and Adolfo! We're thrilled to hear that Juan José provided you with excellent attention and support during your pickup purchase. Your satisfaction is important to us at Shamaley Buick GMC. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Shamaley Buick GMC Team
Exceptional car dealership!
Exceptional car dealership! Friendly staff, seamless process, great selection, and superb service. Highly recommended for car buyers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They provided great service along with very knowledgeable
They provided great service along with very knowledgeable technicians that give you an overview of your cars inspections and potential fixes that may need to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Shamaley Buick GMC has the best reliable service in town
Shamaley Buick GMC has the best reliable service in town by far! I've been coming here for my GMC Sierra service and they never disappoint! Good service goes along way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Oscar, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
not satisfied at all, truck was returned very dirty from
not satisfied at all, truck was returned very dirty from inside and the outside... s
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Brian Navar Service & Parts Director Group 1 GMC Westside bnavar@Group1Auto.com
Service was great and took good care of my trucks issues
Service was great and took good care of my trucks issues but some were left unresolved for a future appointment. A thing I didn?t appreciate is my truck was returned dirty from the inside seems windows were left open and my trucks interior is full of dust and dirt, very hard to get out of vents and tight areas. The outside not a big deal but a curtesy detail would had been nice tech should had noted windows or doors left open.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jaime, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!