Santa Monica BMW

People and service were both good. First service appointment with this car, my fourth BMW. Shocked and saddened at the prices associated with this vehicle. Enough reason to not buy another BMW.

quality service, quality people. felt i was in good hands; so i will return, accordingly

All of my experiences with this dealership has been easy for the most part. The service department is always accommodating when vehicle is being serviced.

Patrik is the BEST salesperson of all dealerships in this country. Great communication and explanation of the pricing, incentives, and potential issues to avoid. He was able to negotiate great pricing and find hard to attain vehicles. The dealership is very organized with a proper and quick queuing system for finance and service.

Great customer service and, very friendly and helpful. The wait time was exactly what i was told at the begnining.

The tech was friendly and detailed the work done. I would use him anytime. He was on the mark.

service dept was able to get 2 services that were needed even though 1 was 2 weeks away from being eligible and not making me have to come back a second time. the guy who helped me did a great job, explaining some future things that I had questions with.

They work very efficiently so I didn’t wait long. Thank you for good service

Very patient and caring staff. I didn’t request a loan but the manger was kind enough to set one up

Awesome service! The SM BMW team is great to work and the car service was completed in a timely manner.