Skip to main content

Cutter CDJR FIAT - Honolulu

(219 reviews)

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

They were very attentive with what I was requesting and

They were very attentive with what I was requesting and fixed the recalled part of my car

They were very attentive with what I was requesting and

They were very attentive with what I was requesting and fixed the recalled part of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great service, communication and price.

Great service, communication and price. Highly recommend them. The service was performed on schedule and they were easy to work with.

Great service, communication and price.

Great service, communication and price. Highly recommend them. The service was performed on schedule and they were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Excellent service with great communication.

Excellent service with great communication. The staff is very personable and make you feel like family.

Excellent service with great communication.

Excellent service with great communication. The staff is very personable and make you feel like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Just moved to hawaii and needed to get work done on my

Just moved to hawaii and needed to get work done on my truck ASAP! They got me in a week later and Ryan helped me through the entire process. Truck was under warranty which they honored and even gave me a 2024 loaner car to use while the work was being done. Ryan and the entire dealership was very easy to work with and I couldn't recommend them enough.

Just moved to hawaii and needed to get work done on my

Just moved to hawaii and needed to get work done on my truck ASAP! They got me in a week later and Ryan helped me through the entire process. Truck was under warranty which they honored and even gave me a 2024 loaner car to use while the work was being done. Ryan and the entire dealership was very easy to work with and I couldn't recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

This is my 4th lease with Cutter - and I come back for a

This is my 4th lease with Cutter - and I come back for a reason. Josiah did a great job- no xx, no hype, professional and really showed me the value of the latest Grand Cherokee. A serious pro at it and ask for him when you go in. Micah - his sales mgr taught me something about leases I never knew - and this is like the 10th lease I've had in my life - so I appreciate the level of transparency that required for him to teach me that. ( Ask him to teach you something about leases you probably don't know.) It was great to see Riese promoted to Fin Mgr - I remember when he was driving a desk in the corner helping out a former Fin Mgr - congrats on his promo. And Blake with hospitality in the showroom - just all around a great experience. I'm probably not an easy customer and def no shoe-in on renewal, but everybody came at me straight and honest and I always walk away glad I did it. Leases just make so much sense. Got a great rebate, too. So - yeah, Recommend highly. Thanks to everyone for the help.

This is my 4th lease with Cutter - and I come back for a

This is my 4th lease with Cutter - and I come back for a reason. Josiah did a great job- no xx, no hype, professional and really showed me the value of the latest Grand Cherokee. A serious pro at it and ask for him when you go in. Micah - his sales mgr taught me something about leases I never knew - and this is like the 10th lease I've had in my life - so I appreciate the level of transparency that required for him to teach me that. ( Ask him to teach you something about leases you probably don't know.) It was great to see Riese promoted to Fin Mgr - I remember when he was driving a desk in the corner helping out a former Fin Mgr - congrats on his promo. And Blake with hospitality in the showroom - just all around a great experience. I'm probably not an easy customer and def no shoe-in on renewal, but everybody came at me straight and honest and I always walk away glad I did it. Leases just make so much sense. Got a great rebate, too. So - yeah, Recommend highly. Thanks to everyone for the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Always friendly and stuff makes you feel welcome every

Always friendly and stuff makes you feel welcome every timeAlways friendly and stuff makes you feel welcome every time

Always friendly and stuff makes you feel welcome every

Always friendly and stuff makes you feel welcome every timeAlways friendly and stuff makes you feel welcome every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

This was my first time buying a new vehicle off a

This was my first time buying a new vehicle off a dealership lot. I was a little nervous just cause I know how dealerships can take advantage of people to make money off of the clients. I can say that I didn’t get that here from my good friend Micah and his salesman Tyler. When Tyler was helping us it was like I was hanging out with my boys when it came to helping us feel comfortable through the process. Riese the finance manager also did a really good job in just taking care of me and my wife and really educating us more so then trying to tack on more expenses. He as well made the process easy by having us feel like we are chatting with a close friend. We told them we’re trying to start a family so we need a full size truck and our budget and they went above and beyond when it comes to the price to accommodating biggest want for space. Micah, Tyler, Riese would recommend working with these guys over here. I also wanted to add that the whole process was going for awhile and I was getting thirsty and Tyler offered to get me a drink and so that went over the top and made me want to work with him more!

This was my first time buying a new vehicle off a

This was my first time buying a new vehicle off a dealership lot. I was a little nervous just cause I know how dealerships can take advantage of people to make money off of the clients. I can say that I didn’t get that here from my good friend Micah and his salesman Tyler. When Tyler was helping us it was like I was hanging out with my boys when it came to helping us feel comfortable through the process. Riese the finance manager also did a really good job in just taking care of me and my wife and really educating us more so then trying to tack on more expenses. He as well made the process easy by having us feel like we are chatting with a close friend. We told them we’re trying to start a family so we need a full size truck and our budget and they went above and beyond when it comes to the price to accommodating biggest want for space. Micah, Tyler, Riese would recommend working with these guys over here. I also wanted to add that the whole process was going for awhile and I was getting thirsty and Tyler offered to get me a drink and so that went over the top and made me want to work with him more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Always great service at this dealership.

Always great service at this dealership. Outstanding customer service. I always get my vehicle on time or earlier than promised. Kyle is an awesome individual.

Always great service at this dealership.

Always great service at this dealership. Outstanding customer service. I always get my vehicle on time or earlier than promised. Kyle is an awesome individual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Kyle B at Honolulu was awesome and helpful when I brought

Kyle B at Honolulu was awesome and helpful when I brought my car in for an issue. I was off island and he made it super easy

Kyle B at Honolulu was awesome and helpful when I brought

Kyle B at Honolulu was awesome and helpful when I brought my car in for an issue. I was off island and he made it super easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Took my truck for service for the last 5 years.

Took my truck for service for the last 5 years. The price is right and since my warranty is up i still have them do my oil change. I can do my own service since i owned a gas station but for the price makes sense to let them service my truck and save me the hassle. There was one problem that i felt was sloppy work and my reason for a 4 star rating. I have an oem cold air intake system and whoever serviced my truck didn’t bother to put back the gasket that surrounds the cover. The gasket was just hanging. It does come off when you take the cover but you would think the owner would check. I am a car guy who keeps his truck clean all the time. Jus carelessness.

Took my truck for service for the last 5 years.

Took my truck for service for the last 5 years. The price is right and since my warranty is up i still have them do my oil change. I can do my own service since i owned a gas station but for the price makes sense to let them service my truck and save me the hassle. There was one problem that i felt was sloppy work and my reason for a 4 star rating. I have an oem cold air intake system and whoever serviced my truck didn’t bother to put back the gasket that surrounds the cover. The gasket was just hanging. It does come off when you take the cover but you would think the owner would check. I am a car guy who keeps his truck clean all the time. Jus carelessness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 219 reviews