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Wilkins Hyundai

(1,216 reviews)
Visit Wilkins Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (630) 749-2661 (630) 749-2661
Used (630) 592-4269 (630) 592-4269
Service (630) 592-4275 (630) 592-4275

Reviews

(1,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilkins Hyundai from DealerRater.

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Courteous service

I had a great experience getting a new car. Robert was knowledgeable and make the process easy answer all my questions. He explain the options that I had and walk me to the process. Thank you for the amazing experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Customer Service

We had a great experience at Wilkins Hyundai! Mike Obal was our salesman. Mike was courteous, direct, and pleasantly honest. He was direct about what to expect and delivered on that expectation. There was no need for any back and forth! He presented the options and made the process so smooth that it reassured me that I made the right decision to purchase my new vehicle at Wilkins! Thank you Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Marsha, Thank you for leaving us this fantastic review! Mike Obal, and the entire Sales and Management team at Wilkins work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Have a great day, Steve Foresta Operations Manager

Amazing service

Our salesman, Mike Obal, was awesome. He was so patient as we test drove cars and then came back to test drive them again. He was very knowledgable and helpful as we made our decision. When it came to the actual sale, the whole team was very low pressure. Making the experience stress free. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this fantastic review! Mike, and the entire Sales and Management team at Wilkins work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Have a great day, Steve Foresta Operations Manager

Our car buying experience at Wilkins Mazda was great. I...

Our car buying experience at Wilkins Mazda was great. I have no suggestions on how it could have gone any smoother. Robert was super helpful and made the process easy and comfortable. He was friendly and very accommodating. Glenn in finance was super easy to work with and showed us all our options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great overall experience! Easy process with sales and...

Great overall experience! Easy process with sales and finance team for the 2020 Palisade! Would highly recommend Robert and Wilkins Hyundai. They were very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

So easy to work with, very helpful with no pressure....

So easy to work with, very helpful with no pressure. Would recommend Sarge to anyone. Made the new car process painless and couldnt ask for more from a salesman,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this fantastic review! Sarg, and the entire sales and management team work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Have a great day, Steve Foresta Operations Manager

Dealer response

Thank you for leaving us this fantastic review! Sarg, and the entire sales and management team work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Have a great day, Steve Foresta Operations Manager

Great Quick Process

Rob did a fine job helping us select a vehicle. He was very responsive when we were ready to make the purchase. Between Rob and the financial manager, the closing process went very quickly. THanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this fantastic review! Rob, and the entire sales and management team work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Have a great day, Steve Foresta Operations Manager

Excellent Experience!

Rob Walen was most helpful in our decision to lease the Kona. He explained everything we needed to know about pricing and all other pertinent details. Scott was helpful in assuring us that any issues we had (we didn't) would be taken care of. Glenn was explained the financial side very well and was instrumental in getting our credit approved. All in all a most pleasant experience. Our thanks to all three gentlemen, a credit to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great salesman not so great service dept

Robert was Great ! Always kept me informed nice honest guy , if anybody I know needs a new car I would highly recommend him . When we picked up our new car he took the time to show us how everythingworked Service dept not impressed with , didn’t seam to care about customer and acted like I was bothering them ,also the second time I brought my 2 day old car in they returned it with finger prints all over it and a stringy substance all over it . Hope I don’t need service in the future

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Alan, Thank you for leaving us your review. The Wilkins Team of employees works hard to make every experience here a special one, and we're disappointed that we were not able to do that for you. Learning of our customers experiences only helps us grow as a business, and we hope that you will revisit us in the future! We will take note of your concerns and share them with the staff to hopefully make your next visit a peerless experience. Have a great day, Steve Foresta Operations Manager

Fast and Fair

My experience was amazing everyone was helpful and patient. Thank you to Robert Walen for being fair and nice. Robert was easy to deal with and was reasonable. Great job everyone keep up the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this fantastic review! Robert, and the entire sales and management team work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future! Happy New Year Steve Foresta Operations Manager