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(97 reviews)

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Dennis Cook was my sales rep.

Dennis Cook was my sales rep. Great guy. He did all that he communicated he would do. I live in Tenn and Mike Albert Sales is a 5 1/2 drive but it was worth it. The car is as advertised, low mileage, very competitive price and clean. Very happy with the decision to go to Mike Albert Sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Justin was great!

Justin was great! Ron the manager was terrific as well. Highly recommend if you’re looking for a good used vehicle at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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A great car and a great sales experience!

I called Mike Albert sales to ask what kind of used cars were available for purchase because we had rented from them for years and always had a great experience. I spoke with Matt Adelsperger, who told me about a great Toyota Highlander with lower mileage and I set up a time to come in and look at it the next day. When I arrived with my husband, Matt had the car inside their heated garage (it was cold outside) and he had every door open on the car as well as the hood, so we could see literally every detail in it. He then took the time (on a Saturday) to stay with us and answer every question we had and also told us about many features on the car that we were not aware of. It was clear that he was familiar with the car, inside and out. Although we had come to just look, we decided to purchase the car that day. Matt made the experience very easy and stress free, which I appreciated, because I wasn't looking forward to the process of purchasing at all. He was very professional and I feel like he really "went the extra mile" to make the whole thing move quickly and smoothly. I would definitely return to Mike Albert and purchase another vehicle from Matt in the future, and I would recommend him to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my 3rd car purchase from Mike Alberts!

This is my 3rd car purchase from Mike Alberts! They are a wonderful bunch! Will always be a customer 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Happy Car Owners

Matt and Dennis were very helpful, kind, knowledgeable and caring. Great experience with Mike Albert Sales in Evendale. We are so happy with the Kia Optima we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They did a good job gave a fair price and took care of me...

They did a good job gave a fair price and took care of me very well. The car was a nice car and they were nice people . I had a good time

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Grant Turner is an experienced sales consultant. He...

Grant Turner is an experienced sales consultant. He welcomed us as we came through the door and helped us every step of the way. When we asked him specifics about the vehicle, he researched until he found them. I was pleasantly surprised how well this company and their associates treat their sales customers, which is actually their secondary business to their commercial lease operations. Grant Turner is an exceptionally professional and polite gentleman who I intend to consult in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Helpful team!

Quick response to all my questions, Grant Turner helped me find the right car for my budget. Dennis and the support team followed up and found solutions immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I usually have a lot of anxiety when dealing with...

I usually have a lot of anxiety when dealing with situations such as buying a car. Justin was very laid back. I didn't feel pressured at all. He and his manager did everything they could to get me a great deal. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Great people, great overall experience, clean cars

My used car buying experience with Mike Albert was excellent. They sell clean used fleet vehicles and other cars. This is not one of the SUPER volume dealerships in Cincinnati, and the salespeople take their time to answer questions and make sure you are comfortable with the vehicle(s) you are wanting to look at. I highly recommend working with Grant Turner: he was the nicest, most friendly car salesman we've ever worked with. VERY satisfied with our car buying experience at Mike Albert and we strongly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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