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Keffer Mazda

(2,292 reviews)
Visit Keffer Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 14 awards
2021 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 960-9903 (888) 960-9903
Used (866) 526-9780 (866) 526-9780
Service (704) 464-4519 (704) 464-4519

Reviews

(2,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Mazda from DealerRater.

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Painless Purchase

Robert was very helpful throughout this process. My husband & I had a lease ending and wanted to take a look at some SUV's. After visiting a couple of dealers we made a purchase here. They whole process only took a few hours, and all of the guys were very helpful. The car was detailed, and ready to go in those few hours. I just think that they should fill a gas tank completely when selling a car to someone, but that is my only major complaint.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank You J.J and Sean Daly

I had the best experience working with both J.J and Sean. With a limited budget after my auto accident both these wonderful men made it possible for me to purchase a great used car on my budget. They both went above and beyond the call of duty. God Bless you both !!! Next time I need another car I will head to see you guys first... Thank you so Much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mazda CX-5 Purchase

We visited the dealership on a Sunday expecting it to be closed so we could look around at the cars without salespeople but it was open and we met Donnie. Donnie was great as he explained the several new Mazda cars, the improvements from my previous two Mazda cars and recent history of Mazda as a company. He gave us the facts and was very helpful. Pleasant to speak with and not pushy. We went home did some further research and decided to make the purchase from Donnie. Process went smoothly. We had a trailer hitch added after the purchase at the service department of the dealership and that went well also. Highly recommend Donnie and the dealership. A pleasant car buying experience. Also, met with Finance and he was also very pleasant and obtained us a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick, Easy and Friendly

Kenny was great- friendly and professional. I got excellent customer service. I was in and out quickly, and the process was easy and actually enjoyable. I got a great price on a used vehicle that looks like new and am very happy with it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellence!

Robert was an excellent salesman! He was so helpful, knowledgable and patient! I couldn't have asked for a better experience. I bought a used car that was in perfect condition for a great price. They really worked with me to get this car for a cost I could afford. The service department made sure that it was just like new. The detail guy rewashed the car for me even though it was already perfect and they made signing the paperwork fast and easy. If you're looking for a used or new car definitely ask for Robert! I'm sure you'll be as happy as I am!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service

Impressive and excellent service. Team Keffer Mazda is a pleasure working with. The value the Pathfinder is good and is very much like what i was searching for a while. Sean Daly is very friendly , understood my requirements and he was very keen in showing all the vehicles that meets my needs. He made sure i pick the right one meet my requirements. He also explained the features of the vehicles i was interested. He and his team has taken care very well. I had a great experience buying my Nissan Pathfinder from Keffer Mazda and I am confident of recommending to all my friends as well. Thank you Keffer Mazda team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

professional, timely and friendly and not salesy!

I had a wonderful overall experience at Keffer Mazda in Huntersville when I traded in my car. I was provided enough knowledge on the mazda brand (which i was not familiar with) to make a good decision for my family and our new SUV. Donnie was friendly and helpful on my first visit which was just to get the value for my trade in. He steered me in the direction of the best vehicle per my requests. I did not buy initially and went to other dealerships that were no where near as personal or informative. When I went back to buy the car from Donnie he put in the extra time on his day off to make the buying process happen quickly. Daniel worked diligently with the banks to help me get the payment I needed. He was also friendly and fair to me and made me feel like I was getting the best deal I could. I even had a friendly conversation with the man that detailed my car at the end. I would recommend anyone to start their car search here with Donnie and you will see how smoothly it can be done! I am in sales myself and I know I can personally be somewhat difficult to deal with during a buying process; but I never once felt like the staff felt that I was being less than kind, fair and hardworking towards all my needs. Thank you everyone at Keffer Mazda! I will be personally recommending this dealership to anyone that asks me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Extremely Happy With the Full Experience

I was extremely impressed with how quick they were able to get us completely thru the whole process. From the time that we arrived on-site to do the test drive until we were driving off the lot with the new car was 2 hours total. Never in my life have I bought a car and the whole process went that fast. Everyone was extremely helpful and professional, from my sales person Donnie Grant, to the Dealer Mgr. Gabrial Faria, to the finance person Daniel Faria. I would recommend this dealership for purchasing a car and I will definetly look to go back here when I am ready to purchase again. Thank You for a great experience. Lisa and Bill Fry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Experience

We had a great experience buying our vehicle from this dealership. No pressure salesmanship and a great deal on our vehicle. We are very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased a Pre-owned vehicle

Very impressed. It was a true pleasure working with the team at Keffer Mazda. The price was exceptional, the value was perfect and my pre-owned Toyota Highlander is exactly what I have been looking for for longer then a month. Gabriel Faria was extremely easy to work with and Donnie Grant my salesman made me feel as though we were the team looking for the right vehicle that would meet my needs. He even helped me with my delivery to Asheville where I live. Thank you again, Donnie, Gabriel, Randy in finance and the detail shop for a perfect car. Nancy in Asheville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.