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Woodbridge Public Auto Auction

(97 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 9:00am–6:00pm
(855) 519-1807 (855) 519-1807

Reviews

(97 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woodbridge Public Auto Auction from DealerRater.

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Gonna swing by to drop a mondo duke on the showroom

Gonna swing by to drop a mondo duke on the showroom floor. This place should be a recycling center for scrap metal. Looks like a junkyard more than a dealership. Sheez

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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They need to take cars off of the website if they are

They need to take cars off of the website if they are already sols. Poor communication, never responded to my inquiry about the car and it was listed as available so I wasted my time filling out an application for financing on a vehicle that was already sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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The car I wanted was $6,900 at their dealership.

The car I wanted was $6,900 at their dealership. But they wouldn't approve me for the loan. But I got approved at 2 other dealerships for $25,000. I had $2200 for a down payment. I really wanted that car. So disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

While I have not bought from this dealership yet, they

While I have not bought from this dealership yet, they have been very prompt, honest and responsive to any inquiry that I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Throughput is their business so they are lacking when it

Throughput is their business so they are lacking when it comes to value for cost on off auction days. Not all of the non-auction vehicles are poor shape, but the price just doesn't match the condition on most of them; its subjective anyway. There doesnt appear to be much of a detail shop so what you see is what you get and he "bidding" of vehicles online is merely a gimmick, if not used for data collection for pricing and PII. While I question the very practices of this dealership, or auction, I'm not sure what to call it, the employees were decent people, but business is business. I worked used private and commercial vehicles as well as in and around auction parks long enough to see they are missing the mark when it comes to individual sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found WPAA during my web search for a reasonably priced

Found WPAA during my web search for a reasonably priced SUV. Following a phone conversation I went immediately to test drive. Their front desk was professional and friendly. They coordinated to help me test drive 3 vehicles that were already at the auction line. I finally settled for my choice and Sully gave me some discount that I didn’t haggle with given the rapport I had with everyone, including the nice ladies who processed my purchase. I would’ve given WPAA a perfect score but for the unavailability of the car title upon purchase. Hopefully no delays on this. I will recommend WPAA to any serious and ready buyers. They have very affordable nice rides. Kudos to them 👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No one could get back to me.

No one could get back to me. Guess they don’t have cars/trucks for sale there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Inspect. Do your homework!

Selling vehicles with mechanical issues, transmission, water, etc. I test drove a SUV that had transmission slipping and when I told them they ignored me. High prices even on problem vehicles. No carfax reports and no warranty.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 5 found this review helpful. Did you?
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Extremely poor with no help at all in identifying any

Extremely poor with no help at all in identifying any vehicle for Thr budget as discussed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

These people are con men!

These people are con men!!! Do not buy anything from them. They sell you junk cars and then when the cars fail they refuse to repair of replace the cars. A complaint has been filed with the Better Business Bureau and a lawsuit has been filed for corrupt business practices. They should be run out of business!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.