Reviews
I am always good when Kelly is there to service my car.
I am always good when Kelly is there to service my car. I can count on him to give me a clear and knowledgeable explanation of what my RDX needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Barbara, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent service.
Excellent service. Advisor was very pleasant and attentive. My car was serviced an cleaned. My Advisor went the extra mile. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good job.
Their prices are the BEST!
Their prices are the BEST! We love our car. Everyone was helpful especially Collin, Jennifer S., Kellie D., and Eric W. If you need a new or newer car, stop by and check this dealership out! You will not be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Min the seller and Eric in Finances were awesome,
Min the seller and Eric in Finances were awesome, unfortunately Angel the manager was very rude. He does not respect clients
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 667-8231 -- we hope to hear from you soon.
Extremely disappointed by how unprofessional the manager
Extremely disappointed by how unprofessional the manager and sales rep are at this place. We inquired about a car listed (showing online for 27 days). We were told its there. Asked few questions about it and the call was over. A bit later the manager calls and sends a text asking how he can help and wanting to know when we can come see the car and gain our business. Seems like really he knew what the crap he was talking about. Their dealership is an hour and 20 mins drive away. I told him that we are far and will come the following day (at a set time). he said will make it easy and not waste our time. We made it next day on time. waited 20 mins for them to come and say the car is NOT READY. its at another location and not ready for showing. Huge disappointment and not even sorry beyond saying: mistakes happen, human error. Before nagging people to come to your dealership that has 10 cars on the lot, make sure your inventory is accurate. They had 24 hours to go check if its there and lets us know at least. He was communicating by phone and text. But why would mr. angel or whatever he calls himself bother checking his inventory. dont beg push people to show up until you learn how to be professional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Mike, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 667-8231 -- we hope to hear from you soon.
You had the chance to do so when I was present and nothing was done .how do you rectify wasting hours of my time and gas? And why would you do so now after posting a review? whoever was the person I was told was the GM at that time, did not put any effort to rectify anything. You had my number and could’ve done so before leaving the review.
Great service as always.
Great service as always. Kept in communication about the status of the work and gave me a thorough list of work needed and what can be done at next service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Steve in the service department is awesome.
Steve in the service department is awesome. Informative and helpful. Good looking out for the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!
Gabrielle is an excellent service advisor.
Gabrielle is an excellent service advisor. Made the process smooth and easy. Thank you for always doing a great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Feel free to stop by if you ever need any more help.
Excellent customer service.
Excellent customer service. The service writer was very friendly and professional. The car was ready as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I recommend this dealership for their professionalism and
I recommend this dealership for their professionalism and honesty. Worth mentioning Chazz and Comenci - Chazz was honest and helpful - my transaction with them went smoothly. Comenci is funny and made the process easy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!