Reviews
We bought an X5 recently from BMW of Catonsville and it
We bought an X5 recently from BMW of Catonsville and it was a fantastic experience. Jae Lim was incredibly thoughtful and made the entire experience very easy. He was also very candid, straightforward and friendly. Jae never tried to oversell us on anything and made sure he put us in exactly what we wanted to test drive. Everyone we interacted with was friendly and helpful. Jae has also been in touch multiple times since regarding additional details to ensure a seamless service experience. He has truly gone above and beyond. Honestly, would be hard to imagine buying from anywhere or anyone else in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kelley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
We just bought an X5 last weekend from BMW of Catonsville
We just bought an X5 last weekend from BMW of Catonsville and it was a wonderful experience. Jae Lim was thoughtful with questions, thorough with details, and made the entire experience very easy. He was also very candid and straightforward. Everyone we interacted with was friendly and helpful. Jae has also been in touch multiple times since regarding additional details to ensure a seamless service experience. Honestly, would be hard to imagine buying from anywhere else in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelley, thank you so much for your feedback! Jae will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sigis is simply the best!
Sigis is simply the best! Better than all the rest. He has taken care of me for 15 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Absolutely the best car buying experiences—bar none!
Absolutely the best car buying experiences—bar none! I’ve purchased many vehicles over the years, but I felt like family from the moment I walked in because of how genuine and welcoming Korey Mathews was at BMW of Catonsville. As a result, I purchased three ultra-exclusive BMW’s from him within 3months…the 2025 BMW XM, a 2025 BMW i7 xDrive60, and today I bought the all new 2025 BMW M5! Korey always takes his time to help me select the perfect vehicle, and he’s extremely personable and professional throughout! When it came to financing, Jhonayra went above and beyond to explain all the options clearly and made the process seamless. Honestly, I always forget that I’m in a dealership when I’m with them—it’s that smooth. This is without a doubt my favorite place to buy a vehicle, and I’ve already sent family to Korey…they bought two BMW’s on Saturday! I’ll definitely be giving Korey and Jhonayra my business and all my referrals going forward. I sincerely appreciate how they take care of me and my family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jae Lin is the best salesman that I dealt with so far.
Jae Lin is the best salesman that I dealt with so far. This is my 2nd BMW at the same dealer and 8th car overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sam, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sold my 2017 740 to this dealer about 3 weeks ago.
Sold my 2017 740 to this dealer about 3 weeks ago. Process took about 20”. However a week later and continuing even today, dealer has sent me several corrected sets of paperwork for signature. Several rewritten Powers of Attorney and Odometer statements. It’s as if they’ve never bought a used car before, I’ve been a loyal and happy customer at this dealer for over 20 yrs, both sales and service. The paperwork issue delayed payment of proceeds, though management resolved that issue reasonably quickly, about 9 days post sale. But the requests for corrections in paperwork continues.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
robertijeffrey, Thank you for sharing your experience and for speaking with our General Manager, Joanna McCarthy. We truly value your many years of loyalty to our dealership. We recognize the process didn't go as smoothly as it should have, and we appreciate your patience as we work through the necessary paperwork updates. Should you need anything else, please feel free to reach out to Joanna directly at 410-818-3356 or jmccarthy@mileone.com. Thank you.
Brittany Hill was absolutely amazing throughout my entire
Brittany Hill was absolutely amazing throughout my entire car-buying experience at MileOne BMW. She was attentive, knowledgeable, and made sure I felt completely comfortable with every step of the process. Brittany truly listened to what I was looking for and went above and beyond to help me find the perfect vehicle. Her professionalism and genuine care made a real difference. I highly recommend Brittany if you want a seamless and personalized car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
great place to buy cars great people to work with less
great place to buy cars great people to work with less time, easy to decide.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
great team, easy to deal price cut no swing no bulling
great team, easy to deal price cut no swing no bulling very good place to buy car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Min was a pleasure to work with.
Min was a pleasure to work with. This was my first bmw purchase and he made it exceptionally easy. Min was knowledgeable and kind allowing me to make the purchase on my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!