Reviews
BMW x3 sports package
Jae Lin is a good car salesman he provided good deals and a relationship where he understood the customers stand point.He is also very well knowledgeable in the cars he sold to us. I praise him for dealing with our stubbornness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jae was such a great help in assisting my family to
Jae was such a great help in assisting my family to finding the right car for our needs. I enjoyed discussing all the details. Overall everything went well :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ananthony, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jae Lin is a good car salesman he provided good deals and
Jae Lin is a good car salesman he provided good deals and a relationship where he understood the customers stand point.He is also very well knowledgeable in the cars he sold to us. I praise him for dealing with our stubbornness
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jefferson, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Howard Moon made buying my 'new' used car seamlessly
Howard Moon made buying my 'new' used car seamlessly easy. I purchased the car via telephone and online communications; then drove two hours to the dealership, where he greeted me with all paperwork completed and my 'new' used car ready to go! It was the easiest car buying experience I have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very responsive team exceptional customer service
Jae Lim was an exceptional Client Advisor, he went above and beyond to not only seek me out, determine my needs, address immediate concerns and made sure that all of my needs were met. Highly recommended.
This dealership is amazing and has the best service
This dealership is amazing and has the best service department.my service advisor always sets perfect appointments and the same tech has been working on my cars for years now!!Love everything about the experience and professionalism!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great experience
This was my 1st time buying a car Jae at bmw of Catonsville went above and beyond to get me a car I would be satisfied with. Truly very professional and a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron is the most professional sales person we ever meet,
Ron is the most professional sales person we ever meet, right after the first call he sent me a video introducing himself and also a video of the car I was looking for. He made the process so easy for my us. He is absolutely the best!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Elisa, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!
It was a great experience, thank you so much!
This was my 1st time buying a car Jae at bmw of
This was my 1st time buying a car Jae at bmw of Catonsville went above and beyond to get me a car I would be satisfied with. Truly very professional and a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!
Mr. JAE LIM was great!
I’m so glad to meet Mr JAE LIM we had a great experience with him,I recommend everyone to contact him because he gives great deals and good customer handling.me and my family are happy with his service. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase