Reviews
Would not recommend the dealer for service station....
Would not recommend the dealer for service station. Maintenance technicians struggled to remove and install a simple skid plate on underside of Toyota truck. Technicians also left my oil reservoir low on oil. Oil level wouldn’t even register on dip stick, I had to add a quart of oil.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kirk, thanks for the feedback and making me aware of this situation. I’d like to learn more, please reach out to me directly and we can discuss this further. Thank you. - Stacy Barnett, General Manager
Hi everyone just want to say Carlos Jurado was amazing on...
Hi everyone just want to say Carlos Jurado was amazing on showing me options to trade in my car. I’m very pleased with he’s great customer service and explaining every detail of paperwork. Got an awesome deal and happy for my family to fit comfortably in our new car. Thank you very much I appreciate all the work you did and finance. God bless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Stacy Barnett, General Manager
Standard 5000 mile oil change and check up
As always, the quality of the service and staff at this dealer is first rate. Would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager
Fantastic Service at Larry H Miller
As usual Kelli was a fantastic representative and made the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager
Service Review
Service Rep's Todd and Kari were very focused on their customers needs and questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Stacy Barnett, General Manager
Good fast service and easy appointment
I tried the other Dodge dealer but couldn't get an appointment for over 3 weeks for a simple oil change. Miller got me in pretty much immediately. Good Job !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Stacy Barnett, General Manager
Service
This was my first visit to this dealership in Tucson, and Kelly was a real pleasure to work with. She made sure I understood the cost of my service before the work began so there were no surprises. Additionally, I reported an issue for my Radio and although it is not in her area of responsibility, she put me in touch with the people who can help me. Also, the oil change and differential fluid change took about 30 minutes to complete. Absolutely recommend this team for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your wonderful review. We hope to work with you again soon! - Stacy Barnett, General Manager
Carlos Jurado..you are the Best ...going to the limit to...
Carlos Jurado..you are the Best ...going to the limit to get me in this truck..you are a very good listener you understand what i needed...for the people in the front just Excellent job. Mr Rivers your explanation on the Application was great...Finance team thank you for your help...Carlos im very glad i decided to go..after some emails and not having time, today was the day...thank you again Carlos
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Stacy Barnett, General Manager
Service/repeat customer
Quick and efficient oil change service with an appointment made. Got in and out in about 45 minutes. Customer service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Stacy Barnett, General Manager
Routine maintenance and lift gate repair
I arrived just before my set appointment time. I was emailed and option to do a virtual check in or meet with advisor. I opted for meeting with advisor. Samuel Miller greeted me with a good morning and asked what was the nature of my appointment. In no time he ran the diagnostics, took the odometer reading, double checked my extended warranty to cover repairs and the oil change tire rotation package. I returned to pick up my vehicle and Samuel offered me a water took my payment and my vehicle was pulled up to the front. Excellent customer service and I didnt have to spend any time waiting! Thanks again Samuel and service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Stacy Barnett, General Manager