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Tom's Auto Sales

(125 reviews)
Visit Tom's Auto Sales
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(866) 582-2450 (866) 582-2450

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom's Auto Sales from DealerRater.

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This was the best experience I’ve ever had........

I would definitely recommend them to anyone looking to buy a car. Joe was the best. He took really good care of me and the process was easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Toms Auto Sales

Perfect service from doug and Curt. I am very happy with my new purchase. They did everything for us and worked very fast for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 Hour Drive

I had been shopping for a GMC Sierra 2500 for about 4 months. I live in Nebraska and had been searching the country for the truck that I wanted. After finding a truck on the Toms website, I was replied back to very quickly and told everything about the truck. I drove 5 hours to take a look at it. Doug McGrew the manager was fantastic to work with! I definitely felt like he went above and beyond to be helpful, friendly, and respect my time. I can confidently say that they had the best price, by a long shot, on vehicles within my search area (400 miles). And although I acted like I was being robbed (just like my grandpa taught me), I was shocked by the deal I got my on truck! Finance dept. was also easy to work with. Doug was very thorough at explaining the finance paperwork and quickly processed the transaction. All in all it was a little over one hour from the time I arrived at the dealership until I was westbound on I-35 with my new truck. Thanks for the great service and the easy transaction. I am jealous that Des Moines has such a great dealership and I will certainly make the 5 hour drive back to Toms 2 to buy from Doug for my wife. You guys were AWESOME!! and great internet sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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car shopping

collan was very knowlegeable,honest and freindly great prices to match their nice cars,i could not have been better served.he was awesome!also thanku for the parting gift.you have my business.9 out of 10 review.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect deal awesome salesman!!!!!

I had a wonderful salesman, not only did he want to make sure I was happy but the concerns I had was totally taken care of!!! Thank you Joe for helping me find our family SUV!!! We will be back again in the future!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

I just wanted to stop by to show some love to the amazing people at Tom's Auto Sales. Especially my sales guy Bryan, he was absolutely fantastic and very helpful. Very nice guy and I never felt taken advantage of. They have a great selection of vehicles at a very good price. My budget was a little tight with the impala I wanted so he lowered the price because the guys up there just wanna make sure you leave satisfied. Overall great buy and even better customer service. Highly recommended!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Toms*

Had a good experience ? only small issues was so many people trying to enter and leave at the same time. With so many options on the lot, and the business taking plac at the time, it was hard to find a parking spot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Collan Murray

I was very satisfied with the customer service. Every employee i talked to was so friendly. Satisfied with my experience while purchasing my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Dealership

Had a great experience shopping for a vehicle here. Very good service and they helped me get the vehicle I wanted for a price that fit my needs. Was also able to finance through them at a much better interest rate than my own credit union. That alone saved me $.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Toms auto sales

I didn't go in for anything specific just to look around. I was greeted almost instantly and it didn't feel I was being pressured. They offered a test drive for however long I needed to drive it for and there was absolutely no pressure into buying the vehicle. When I did decide on a vehicle they did whatever they could to help with trade in and financing. I felt as if I were buying it from a friend instead of a business. Colin was my salesman and he was very respectful and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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