Reviews
DON’T GO TO THIS PLACE!
DON’T GO TO THIS PLACE!!! Worst people to deal with.I drove 4h from Nj to MD where they are located for nothing.(car was sold 20min ago)Waisted all day money(tolls gas,food)…..Idiots I contact them prior arrival to confirm if the car is available.They said “yes it is come over will be ready”. On my way they contact me again to make sure Im coming. I said yes in 25 min ill be there according to gps.BTW I communicate with Angel what a scam bag he is. Finally I got there all sweat and tired and that idiot told me that CAR WAS SOLD 20min ago. Boy I was so pissed off!!!Why don’t you tell me this when I was on my way when You contacted me?!!! I ask who was the buyer show me the paperwork that you just sold the car?They wouldn’t do it. Two days after car is still on theirs website for sale and all cars sale apps.I don’t know why they lied to me what was the point of that but I know that they are scam bags idiots for sure !!!!!
DON’T GO TO THIS PLACE!
DON’T GO TO THIS PLACE!!! Worst people to deal with.I drove 4h from Nj to MD where they are located for nothing.(car was sold 20min ago)Waisted all day money(tolls gas,food)…..Idiots I contact them prior arrival to confirm if the car is available.They said “yes it is come over will be ready”. On my way they contact me again to make sure Im coming. I said yes in 25 min ill be there according to gps.BTW I communicate with Angel what a scam bag he is. Finally I got there all sweat and tired and that idiot told me that CAR WAS SOLD 20min ago. Boy I was so pissed off!!!Why don’t you tell me this when I was on my way when You contacted me?!!! I ask who was the buyer show me the paperwork that you just sold the car?They wouldn’t do it. Two days after car is still on theirs website for sale and all cars sale apps.I don’t know why they lied to me what was the point of that but I know that they are scam bags idiots for sure !!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sasha, I'm sorry to hear about your frustrating experience. It's never our intention to waste anyone's time or money, and I apologize for the miscommunication regarding the availability of the car. If you're open to it, I would like to speak with you directly so that I can better understand what happened and see if there's anything we can do to make things right. Please feel free to reach out to me at your convenience. Thank you, Jennifer Engel - Guest Relations Manager - jennifer.engel@koons.com
They do great work but they don't give you a paper
They do great work but they don't give you a paper receipt anymore. You sign there tablet with your finger and not a stylish pen. I like to keep receipts for records of service. I'll go somewhere where they give you a receipt.
They do great work but they don't give you a paper
They do great work but they don't give you a paper receipt anymore. You sign there tablet with your finger and not a stylish pen. I like to keep receipts for records of service. I'll go somewhere where they give you a receipt.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we appreciate your feedback and are glad to know you were pleased with our work. We're always looking for ways to improve the customer experience. If you have any other concerns or questions, please feel free to reach out at any time. Thank you, Jennifer Engel - Guest Relations Manager - jennifer.engel@koons.com
Todd and his crew at Koons Westminster Toyota provided
Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service.
Todd and his crew at Koons Westminster Toyota provided
Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scooter, thank you for recommending Todd and his team at Koons Westminster Toyota! We're thrilled to hear everything was seamless and convenient. See you next time!
Koons service is always stress free when going there .
Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.
Koons service is always stress free when going there .
Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so fortunate to have customers like you! Thank you for choosing Koons Westminster Toyota and for sharing your kind words about Molly. We hope to welcome you back again down the road! Safe travels!
Purchased a new Tundra from Anthony ( Josh ) Bruffy.
Purchased a new Tundra from Anthony ( Josh ) Bruffy. Had a great experience with Anthony test driving vehicles and when I made final decision, he and Chris in finance we easy to work with. No pressure whatsoever. Great experience. When I got home, I even told my wife how easy everything went. The whole staff was great. Thank you!!
Purchased a new Tundra from Anthony ( Josh ) Bruffy.
Purchased a new Tundra from Anthony ( Josh ) Bruffy. Had a great experience with Anthony test driving vehicles and when I made final decision, he and Chris in finance we easy to work with. No pressure whatsoever. Great experience. When I got home, I even told my wife how easy everything went. The whole staff was great. Thank you!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, feedback like this made our day! We're so pleased that Anthony, Chris, and the whole team made your experience smooth and enjoyable. Thank you for choosing Koons Westminster Toyota, and we hope to see you again! Safe travels in your new Tundra!
Scott Kulik was a pleasure to work with.
Scott Kulik was a pleasure to work with. He made the whole process easy and answered all of our questions. Thank you Scott.
Scott Kulik was a pleasure to work with.
Scott Kulik was a pleasure to work with. He made the whole process easy and answered all of our questions. Thank you Scott.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steven, we are thrilled to hear that Scott made your experience smooth and enjoyable at Koons Westminster Toyota. Thank you for choosing us and for sharing your feedback.
Milo at Koons Toyota in Westminster always provides
Milo at Koons Toyota in Westminster always provides excellent customer service All the technicians are very good and offer great services
Milo at Koons Toyota in Westminster always provides
Milo at Koons Toyota in Westminster always provides excellent customer service All the technicians are very good and offer great services
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thanks for your kind words about Milo and our team! We appreciate your business and look forward to seeing you again at Koons Westminster Toyota. Safe travels!
If you’re looking for a new vehicle don’t hesitate to
If you’re looking for a new vehicle don’t hesitate to look up Joanne Virgilio at Koons Toyota in Westminster Md. She is excellent at what she does to help you get the best deal possible. She works hard and is always there for her customers, she is not pushy and listens to what you are looking for. We have bought many vehicles from her and have always been happy when we walked out the door with the keys to our new car or truck.
If you’re looking for a new vehicle don’t hesitate to
If you’re looking for a new vehicle don’t hesitate to look up Joanne Virgilio at Koons Toyota in Westminster Md. She is excellent at what she does to help you get the best deal possible. She works hard and is always there for her customers, she is not pushy and listens to what you are looking for. We have bought many vehicles from her and have always been happy when we walked out the door with the keys to our new car or truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, thank you for your continued business and your kind words about Joanne! We truly appreciate your feedback and look forward to helping you with any future needs at Koons Westminster Toyota. Enjoy your new ride!
Buying a vehicle from Joanne Virgilio from Koons Toyota
Buying a vehicle from Joanne Virgilio from Koons Toyota is always a great experience. Joanne works hard every day to bring her customers the best deals, and we know because we’ve purchased many vehicles from her. If your in need don’t hesitate to look her up !!!
Buying a vehicle from Joanne Virgilio from Koons Toyota
Buying a vehicle from Joanne Virgilio from Koons Toyota is always a great experience. Joanne works hard every day to bring her customers the best deals, and we know because we’ve purchased many vehicles from her. If your in need don’t hesitate to look her up !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, thank you for your continued trust in Joanne and Koons Westminster Toyota. Your support is truly valued.
My first service lob at Koons was outstanding in every
My first service lob at Koons was outstanding in every respect from regular service to taking care of an electrical issue and resettling the system.. Molly my service attendant cared about my other issues as mentioned above.
My first service lob at Koons was outstanding in every
My first service lob at Koons was outstanding in every respect from regular service to taking care of an electrical issue and resettling the system.. Molly my service attendant cared about my other issues as mentioned above.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad Molly and the team made your visit such a success! Thank you for choosing Koons Westminster Toyota and for sharing your experience. Drive safely!