Reviews
My service advisor Ish was above excellent.
My service advisor Ish was above excellent. He was welcoming, on time and very accomodating. He was extremely polite and asked if he could help me in any other way. The car was ready on time. Thank you Ish you are an outstanding service advisor. Sheila Love
My service advisor Ish was above excellent.
My service advisor Ish was above excellent. He was welcoming, on time and very accomodating. He was extremely polite and asked if he could help me in any other way. The car was ready on time. Thank you Ish you are an outstanding service advisor. Sheila Love
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The role of a service advisor is very difficult. They must have good knowledge, good cutomer service and work well with the team of mechanics etc, They are judged by customer responses...which includes cleanliness of facility etc for which they are not responsible. This is unfair for their monthly bonus depends on all the team doing their best. This does not lead to team effort but rather causes dissention among the group. You need to take a look at this type of review and give credit where credit is due.
Fast priced right, very friendly!
Fast priced right, very friendly! Soo was very helpful even though I didn't show up till after noon.
Fast priced right, very friendly!
Fast priced right, very friendly! Soo was very helpful even though I didn't show up till after noon.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Classic Honda Orlando. We are always more than happy to assist you if anything else comes up. Take care!
Polite, fast and answered all my questions.
Polite, fast and answered all my questions. I recommend Classic Honda. Planning on buying a CR-V in the next year.
Polite, fast and answered all my questions.
Polite, fast and answered all my questions. I recommend Classic Honda. Planning on buying a CR-V in the next year.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Carol, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service.
Excellent service. I would recommend this dealership to family and friends. I felt like a queen
Excellent service.
Excellent service. I would recommend this dealership to family and friends. I felt like a queen
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Quality.
Quality. Professionalism, Courtesy and care. Cogratulations all Team and specially SeniorAdvisor: Mr. Soon Kim, and technician Newman Migner
Quality.
Quality. Professionalism, Courtesy and care. Cogratulations all Team and specially SeniorAdvisor: Mr. Soon Kim, and technician Newman Migner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My advisor was polite and professional, and explained the
My advisor was polite and professional, and explained the steps they were going to take to diagnose the problem, and then once the problem had been diagnosed, he carefully explained how they were going to make repairs.
My advisor was polite and professional, and explained the
My advisor was polite and professional, and explained the steps they were going to take to diagnose the problem, and then once the problem had been diagnosed, he carefully explained how they were going to make repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The Service staff are Nice but the work is of poor
The Service staff are Nice but the work is of poor quality , I have purchased 3 vehicles from this Dealership and it always ends with the same result.. The staff apologizing for the poor service and how can we fix it… My Girlfriend and I brought 2 vehicles in for service and nothing has changed..We will never return to this dealership for any kind of service and we are passing this message along through all social media.. When a customer drops his or her car off at your Dealership you should act like you care and go behind your third party source and make sure that they are completing the service to Dealership levels , meaning our Car , our dealership , but again poor third party service.. You guys should make sure they do an Excellent job for the customers that continue to keep your Dealership in Business by giving you OUR HARD EARNED MONEY
The Service staff are Nice but the work is of poor
The Service staff are Nice but the work is of poor quality , I have purchased 3 vehicles from this Dealership and it always ends with the same result.. The staff apologizing for the poor service and how can we fix it… My Girlfriend and I brought 2 vehicles in for service and nothing has changed..We will never return to this dealership for any kind of service and we are passing this message along through all social media.. When a customer drops his or her car off at your Dealership you should act like you care and go behind your third party source and make sure that they are completing the service to Dealership levels , meaning our Car , our dealership , but again poor third party service.. You guys should make sure they do an Excellent job for the customers that continue to keep your Dealership in Business by giving you OUR HARD EARNED MONEY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are repeat customers, and just leased our second CR-V
We are repeat customers, and just leased our second CR-V with Jaredo Reid through your dealership. We keep coming back because of the outstanding customer service that Jaredo has shown us. We have many choices when leasing a new vehicle, and I reached out to several dealers when it was time to lease this one. Jaredo went out of his way to ensure that your dealership retained us as a client. The next time we need a vehicle, we will absolutely be coming back because of the care and service we received from Jaredo!
We are repeat customers, and just leased our second CR-V
We are repeat customers, and just leased our second CR-V with Jaredo Reid through your dealership. We keep coming back because of the outstanding customer service that Jaredo has shown us. We have many choices when leasing a new vehicle, and I reached out to several dealers when it was time to lease this one. Jaredo went out of his way to ensure that your dealership retained us as a client. The next time we need a vehicle, we will absolutely be coming back because of the care and service we received from Jaredo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took car in for recall service.
Took car in for recall service. Excellent service. Waiting room was very comfortable. Service was completed ahead of schedule. Would highly recommend this dealership.
Took car in for recall service.
Took car in for recall service. Excellent service. Waiting room was very comfortable. Service was completed ahead of schedule. Would highly recommend this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Classic Honda Orlando. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Recall-Fuel pump Courtney was great!
Recall-Fuel pump Courtney was great! Service department He kept me informed. Service was quick. Enjoyed free water and snack and got a free car wash.
Recall-Fuel pump Courtney was great!
Recall-Fuel pump Courtney was great! Service department He kept me informed. Service was quick. Enjoyed free water and snack and got a free car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Clifford, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.