Reviews
The whole experience was great!
The whole experience was great! Everyone was friendly, knowledgeable and very helpful!! No pressures! My salesman Shayne was very easy to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina always takes great care of my Orange Honda Element.
Tina always takes great care of my Orange Honda Element....Just in for an oil change Monday....Super fast!!!! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
From the moment I drove into the service area to have my
From the moment I drove into the service area to have my car cared for, I was greeted with a big smile, a professional but enthusiastic good morning and the rest of my visit, less than an hour, went the same way! From start to finish, a very positive experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is always a pleasure to work with Jeff Brown who is
It is always a pleasure to work with Jeff Brown who is very experienced and always makes me feel as if he is looking out for me, the customer. It is also a comfortable place to wait while a car is being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve Larkin is an asset to this dealership.
Steve Larkin is an asset to this dealership. My experience with him handling my account and car maintenance has kept me from having to purchase a new car which is vital as I’m a senior citizen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob made what could have been a stressful experience
Rob made what could have been a stressful experience quite enjoyable. He was knowledgeable, helpful, and friendly. I highly recommend him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manny is always on point — polite, personable, and
Manny is always on point — polite, personable, and welcoming. He always remembers my name and always puts on a great smile. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Perfect hassle-free buying experience; great product,
Perfect hassle-free buying experience; great product, great staff. Highly recommend. Worth driving from Washington DC area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
O'Donnell is the best!
O'Donnel Honda is the best! I am never disappointed with the service and care given to me and my vehicle. Everyone is friendly, polite and eager to address and solve any issues with my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
ALWAYS A GREAT EXPERIENCE
We have been coming to O'Donnell Honda - Ellicott City since 2005 and have purchased two cars and always use their service department! We are always greeted with a smile, turnaround time is always on point - I could go on and on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase