Reviews
Service is excellent and most importantly trustable!
Service is excellent and most importantly trustable! I have been going there for years since I bought my first Lincoln
Service is excellent and most importantly trustable!
Service is excellent and most importantly trustable! I have been going there for years since I bought my first Lincoln
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service really good experience with my adjuster
Great service really good experience with my adjuster would recommend the office to My friend who
Great service really good experience with my adjuster
Great service really good experience with my adjuster would recommend the office to My friend who
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second purchase from this dealership.
This is my second purchase from this dealership. My last car was 11 years old and well maintained by West Point service department. The sales staff is patient, efficient, knowledgeable and attentive. Very helpful in meeting my requests without being pushy. The finance person was very helpful as well. Give this dealership a try.
This is my second purchase from this dealership.
This is my second purchase from this dealership. My last car was 11 years old and well maintained by West Point service department. The sales staff is patient, efficient, knowledgeable and attentive. Very helpful in meeting my requests without being pushy. The finance person was very helpful as well. Give this dealership a try.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The names from used cars: Dax, Ronald, and Mr.
The names from used cars: Dax, Ronald, and Mr. Lee! I don't have perfect credit, alot of money, or time but they made the experience great. Dax and Ronald got me a great car and Mr. Lee got my down payment and monthly payment lower than what I expected. They have patience and treat you like you're a plus customer. My 4th car from there. Always get treated like royalty. Remember I'm not wealthy. Best used sales team ever!!
The names from used cars: Dax, Ronald, and Mr.
The names from used cars: Dax, Ronald, and Mr. Lee! I don't have perfect credit, alot of money, or time but they made the experience great. Dax and Ronald got me a great car and Mr. Lee got my down payment and monthly payment lower than what I expected. They have patience and treat you like you're a plus customer. My 4th car from there. Always get treated like royalty. Remember I'm not wealthy. Best used sales team ever!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The sales consultant was very good.
The sales consultant was very good. She answered all my questions and was very thoughtful. There was no pressure trying to sell something. The finance manager was also very good explaining the car buying options.
The sales consultant was very good.
The sales consultant was very good. She answered all my questions and was very thoughtful. There was no pressure trying to sell something. The finance manager was also very good explaining the car buying options.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a vehicle from West Point Lincoln,
I recently purchased a vehicle from West Point Lincoln, and I couldn’t be happier with the entire experience. Our salesman, Darrell, was absolutely outstanding from start to finish. He was friendly, knowledgeable, and incredibly kind, taking the time to answer every question we had along the way. What stood out most was how patient and thorough Darrell was throughout the process. Anytime we ran into a question or a small issue, he went above and beyond to make sure everything was handled smoothly and to our satisfaction. His professionalism and genuine care made the car-buying experience stress-free and enjoyable. If you’re in the market for a new vehicle, I would highly recommend visiting West Point Lincoln and asking for Darrell. He truly made the difference and turned what can often be a stressful experience into a great one!
I recently purchased a vehicle from West Point Lincoln,
I recently purchased a vehicle from West Point Lincoln, and I couldn’t be happier with the entire experience. Our salesman, Darrell, was absolutely outstanding from start to finish. He was friendly, knowledgeable, and incredibly kind, taking the time to answer every question we had along the way. What stood out most was how patient and thorough Darrell was throughout the process. Anytime we ran into a question or a small issue, he went above and beyond to make sure everything was handled smoothly and to our satisfaction. His professionalism and genuine care made the car-buying experience stress-free and enjoyable. If you’re in the market for a new vehicle, I would highly recommend visiting West Point Lincoln and asking for Darrell. He truly made the difference and turned what can often be a stressful experience into a great one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about the services you received, and thank you again for choosing West Point Lincoln!
I purchased my Lincoln Navigator from Planet Lincoln in
I purchased my Lincoln Navigator from Planet Lincoln in Spring, TX. I recently contacted their service department to schedule rear strut replacements. After 1 week of getting no feedback on my service request, I contacted West Point Lincoln for their help. I was immediately connected to a service representative (Megan Jones) who immediately ordered the required parts and scheduled me in the following week for installation. The professionalism and customer service demonstrated prior to and during the installation process exceeded my expectations. I will be using West Point Lincoln for all future service needs.
I purchased my Lincoln Navigator from Planet Lincoln in
I purchased my Lincoln Navigator from Planet Lincoln in Spring, TX. I recently contacted their service department to schedule rear strut replacements. After 1 week of getting no feedback on my service request, I contacted West Point Lincoln for their help. I was immediately connected to a service representative (Megan Jones) who immediately ordered the required parts and scheduled me in the following week for installation. The professionalism and customer service demonstrated prior to and during the installation process exceeded my expectations. I will be using West Point Lincoln for all future service needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor communication, took over six weeks to get my car
Poor communication, took over six weeks to get my car back and excuse was always that the parts were in back order.
Poor communication, took over six weeks to get my car
Poor communication, took over six weeks to get my car back and excuse was always that the parts were in back order.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great overall experience starting with salesman including
Great overall experience starting with salesman including financial department dealership clean and comfortable vehicle ready when asked
Great overall experience starting with salesman including
Great overall experience starting with salesman including financial department dealership clean and comfortable vehicle ready when asked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and super convenient.
Excellent service and super convenient. I will recommend. On time service and no delay. Thanks
Excellent service and super convenient.
Excellent service and super convenient. I will recommend. On time service and no delay. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
