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The Autobarn Volkswagen of Countryside

(1,457 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (708) 298-4656 (708) 298-4656
Used (708) 934-4132 (708) 934-4132
Service (708) 934-4123 (708) 934-4123

Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Autobarn Volkswagen of Countryside from DealerRater.

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Great

I am very happy with the service department. They answer all my questions and are very helpful with any concerns I have. The service area is also very inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Window tint

Everyone here is so polite. They check you in quickly and do an excellent job. They have a great space to wait for your car with comfortable chairs and snacks if you want them. Tint was matched perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Good quality service starting with advisor Salvador Diaz and the certified technicians you have on your staff who know how and what to look for to keep your vehicle running at it's best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just another annual service...

Great service as always. In and out, no worries. Oil change ans swapped the winter & summer tires. Found & plugged a nail in one of the summer tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service from Sam S. and Team

Went in too close to closing time one evening due to broken tail light and Sam Schwager and Daniel had me in and out with light fixed and safety assured in no time. Last week my driver passenger power window stopped working and the next morning, the car would not start at all. I got a jump from the Subaru Roadside Assistance and headed over to the Countryside Subaru dealership. I am not a big fan of dealerships but over several years, I have learned to trust Sam Schwager and his judgement. He is always honest, sincere, and professional. I ask for him first now when I walk in. On a busy Friday morning before a Holiday weekend, he was able to get a new battery installed in a very reasonable time and even squeezed in a recall issue fix I had not had time to schedule. I am a nurse who works out of my car and I love my Subaru Crosstrek and need to keep it up-to-date with maintenance. Knowing Sam is there and that I can trust him makes a big difference to me and to my patients who depend on me to visit them. Thank you Sam and his team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Cars Old Friends

Really friendly staff. They go out of their way to ensure service is exceptional. Completed service in a timely manner and very attentive. Very nice dealership and well kept. Steve from service was a great service adviser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and worth the wait

I have gone to two Subaru’s and drive 40 Minutes to get to this one because the Subaru 15 minutes from me is absolutely terrible. Autobarn actually does the services you ask and does t make excuses or take 2.5 hours for a scheduled oil change. I highly recommend! It is worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our family/friends have purchased 4 cars from them

Return buyer, established a relationship there so very smooth buying more cars from there. Michal is the most pleasant sales consultant I have worked with and would recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Totally accommodating to all of our needs.

The service was friendly, fast and efficient. They treat you like family and make sure that all of your needs are met. From the purchase of the car to the constant support afterwards. Couldn't ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2019 Tiguan

This dealership is awesome. My next car purchase will be from here for sure. Everyone I have encountered here has been nothing but nice. Love the car I bought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.