Reviews
I tried to get a negotiated quote but they never tried to
I tried to get a negotiated quote but they never tried to negotiate. I also asked questions about the car and they never answered my questions. All they tried to do is say, come in and take a test drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have purchased four cars from Jones in the last 18
We have purchased four cars from Jones in the last 18 months. I would highly recommend seeing Athena Torres, she’s amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holly and team did a great job.
Holly and team did a great job. Have purchased many cars in our lifetime. It went very smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Willing to pay sticker and all the fees on a new supra.
Willing to pay sticker and all the fees on a new supra. Willing to fly in and pick up. Will not sale to a out of state
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I have bought several vehicles from Jones Used Cars…
I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional and friendly , a smooth transition with
Very professional and friendly , a smooth transition with my trade. Once deal was finalized , I was out the door in my new vehicle within an hours time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking at mr2 toyota.
I was looking at mr2 toyota. carfax showed showed some electrical problems which sent up some red flags otherwise I liked the car.Maybe a flood car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I highly recommend buying from Jones
I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reason why Tesla wants it's own stores
I bought a new Prius Prime despite my worst ever experience acquiring a vehicle. I felt "gamed" during each stage of the transaction and financing. Despite this, I chose to buy the specific vehicle and finance it through Jones, largely because it is a Toyota model and color which is somewhat scarce (and I know I don't need to return to this dealership)
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
100% recommend this dealership
Holly and Iva were so amazing . Im 21 and this was my first time ever purchasing a car on my own and they walked me through everything like I was their own kid lol . Great experience I highly recommend going to them if you’re considering a new car anytime soon !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
