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Custom Car Care

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Custom Car Care from DealerRater.

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I give Christian Algler 5 stars.

I give Christian Algler 5 stars. Was nice to work with him on the purchase of a truck.

I give Christian Algler 5 stars.

I give Christian Algler 5 stars. Was nice to work with him on the purchase of a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible people

Test drove and inspected truck f150 one day and liked it. Brought check next day to buy it. Get home and there is a scuff down the passenger side of bed and deep scratch under rear passenger door and no one told me about this when i went to pick it especially Dean. Dishonest place dishonest person.

Horrible people

Test drove and inspected truck f150 one day and liked it. Brought check next day to buy it. Get home and there is a scuff down the passenger side of bed and deep scratch under rear passenger door and no one told me about this when i went to pick it especially Dean. Dishonest place dishonest person.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easiest car purchase we've ever experienced!

Worked with Doug, he made the car buying experience so easy and casual...no pushiness or sales techniques .... just the best experience we've ever had buying a vehicle. Very appreciated.

Easiest car purchase we've ever experienced!

Worked with Doug, he made the car buying experience so easy and casual...no pushiness or sales techniques .... just the best experience we've ever had buying a vehicle. Very appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

From the time I arrived, Nathan Serna was more than accommodating. His professionalism, honesty, willingness to work within my budget, and friendly personality gave me comfort and trust in his opinion. I absolutely LOVE my new Equinox and would recommend Custom Car Care to anyone shopping for a used vehicle!!! Their selection is very broad and their prices are fair. The sale process was quick, professional, and friendly. Thank you, Nathan and the staff of Custom Car Care, for your time and for going above and beyond to get me a reliable car at an affordable price!!

Excellent

From the time I arrived, Nathan Serna was more than accommodating. His professionalism, honesty, willingness to work within my budget, and friendly personality gave me comfort and trust in his opinion. I absolutely LOVE my new Equinox and would recommend Custom Car Care to anyone shopping for a used vehicle!!! Their selection is very broad and their prices are fair. The sale process was quick, professional, and friendly. Thank you, Nathan and the staff of Custom Car Care, for your time and for going above and beyond to get me a reliable car at an affordable price!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff and great selection

I had stopped in not knowing exactly what I wanted. I knew I wanted a 3rd row but I was torn between an SUV and minivan. One of my co-workers suggested I check out Custom Car Care as her brother just bought a truck from them and had great things to say. I called and spoke with Mathan and discussed some options. I made an appointment for that Saturday. I test drove 7-8 different vehicles and Nathan took the time to answer all of my questions and was very helpful. I decided in the Traverse. Once I looked online at comparable vehicles I saw that Custom was already the lowest. I purchased that day! I have never been to a car dealership where everyone was so patient and treated me so well. I highly recommend this dealer and will definitely look to buy my next vehicle from them.

Friendly staff and great selection

I had stopped in not knowing exactly what I wanted. I knew I wanted a 3rd row but I was torn between an SUV and minivan. One of my co-workers suggested I check out Custom Car Care as her brother just bought a truck from them and had great things to say. I called and spoke with Mathan and discussed some options. I made an appointment for that Saturday. I test drove 7-8 different vehicles and Nathan took the time to answer all of my questions and was very helpful. I decided in the Traverse. Once I looked online at comparable vehicles I saw that Custom was already the lowest. I purchased that day! I have never been to a car dealership where everyone was so patient and treated me so well. I highly recommend this dealer and will definitely look to buy my next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience!

What can I say? This is our second car we bought from Custom Car Care and we love it! At first we were looking at SUVs but with 4 kids and a dog Dean suggested we consider a Town & Country. It is perfect for us. We easily pull our camper in the summer and have lots of room inside the van. I love that I can haul pretty much anything and look forward to using this on road trips. I especially appreciate Dean and Phil. They were both so friendly and helped speed up the process. Other places i've bought vehicles from had me waiting around for hours but not these guys. I wish all dealerships were up to the high standards of Custom Car Care.

Awesome Experience!

What can I say? This is our second car we bought from Custom Car Care and we love it! At first we were looking at SUVs but with 4 kids and a dog Dean suggested we consider a Town & Country. It is perfect for us. We easily pull our camper in the summer and have lots of room inside the van. I love that I can haul pretty much anything and look forward to using this on road trips. I especially appreciate Dean and Phil. They were both so friendly and helped speed up the process. Other places i've bought vehicles from had me waiting around for hours but not these guys. I wish all dealerships were up to the high standards of Custom Car Care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GOOD PRICE

I BOUGHT MY CAR AT CUSTOM CARE BECAUSE THE PRICE WAS GOOD COMPARED TO DEALERS CLOSER TO HOME AND THE CAR WAS CLEANER THAN OTHER CARS I SAW WHEN SHOPPING.

GOOD PRICE

I BOUGHT MY CAR AT CUSTOM CARE BECAUSE THE PRICE WAS GOOD COMPARED TO DEALERS CLOSER TO HOME AND THE CAR WAS CLEANER THAN OTHER CARS I SAW WHEN SHOPPING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service. No pressure to buy!

The Dealer I interacted with was Dean. He was so patient and caring. I test drove many cars. He did not pressure me one time to buy a car. He was very helpful and easy to talk to. I will buy all my vehicles from him and refer all my friends and family to Customer Car Care.

Great service. No pressure to buy!

The Dealer I interacted with was Dean. He was so patient and caring. I test drove many cars. He did not pressure me one time to buy a car. He was very helpful and easy to talk to. I will buy all my vehicles from him and refer all my friends and family to Customer Car Care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent Low Pressure Experience

My son just purchased a 2006 Ford Escape from Dean at Custom Car Care after shopping for months. Their Escape was in the best condition and they had the best price by far. The biggest takeaway for me was feeling zero pressure from the time we got to the lot to the time my son decided to buy.

Excellent Low Pressure Experience

My son just purchased a 2006 Ford Escape from Dean at Custom Car Care after shopping for months. Their Escape was in the best condition and they had the best price by far. The biggest takeaway for me was feeling zero pressure from the time we got to the lot to the time my son decided to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pain free, pleasant, experience.

I had a very fun time with Aaron the salesman. Aaron did a fine job at looking at my price range and requirements and then finding a set of vehicles that fit my needs. Even with a snag I hit with my loaner (Three Rivers) we were still able to switch some stuff around no problem. I will definitely be recommending them and shopping with them in the future.

Pain free, pleasant, experience.

I had a very fun time with Aaron the salesman. Aaron did a fine job at looking at my price range and requirements and then finding a set of vehicles that fit my needs. Even with a snag I hit with my loaner (Three Rivers) we were still able to switch some stuff around no problem. I will definitely be recommending them and shopping with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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