Reviews
Write a reviewI WAS VERY HAPPY WITH SERVICE FROM COOKS
SALEMAN DAVE WAS FRIENDLY AND WORKED TO GET ME IN MY NEW TRUCK THANKS DAVE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to hear you are so happy with your purchase.
Perfect car with below expected price
Had to get a new car, as mine was no longer reliable. Had just filed for bankruptcy, and the amazing people at Cook Auto was actually able to get me financed, and at an incredible rate! Much lower then I was expecting. Now I have a great reliable car, which I drive around proudly, and able to rebuild my credit. Thanks Cook Auto!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfection of buying experience!!
I purchased a new Chrysler 200 today and have to say David and Ryan did a fantastic job! After purchasing over 9 vehicles at a competitor dealership, I can say I have a new home for all of my future auto needs. The pricing was spot on and the amount paid for my trade was better than my expectations. Their dealership offers tons of goodies like free oil changes with an express lane! No more waiting for 2 hours for my free oil change, when my time is short and valuable. A million THANK You's to David, Ryan and Tom for all of your help and the $5,000 in rebates!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT EXPERIENCE AT COOK AUTO
I lost my other vehicle due to an accident and needed another vehicle right away. After looking at deals other car dealers offered, I was advised to come to Cook Auto in Aberdeen, MD. Wow! I got the same car I had seem at other dealerships for thousands less, great salesman, outstanding service and the best car buying experience I have ever had. You will be very happy when you leave Cook Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave Johanson
Dave was very friendly , helped with any questions that I had. He communicated with us and didn't just leave us in the dark. Made jokes and made sure we were comfortable. He is a very nice and respectful man. Thank you for making my car buying experience pleasurable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place!
Great experience! Barnett January and Tyler are awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, wonderful experience
David Johansen and Ryan Lueckert made the experience of buying our car easy and affordable. They helped to get us in the right car at the right price. We are very pleased with the service we received at Cook auto Thank you David and Ryan !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying new experience!
I found out about Cook Auto on AutoTrader.com and we went there because it was next to where we work. Greg welcomed us in a friendly, professional and helpful mode. There were no "hard sell" antics, which would have been a deal breaker. He listened to what we were looking for and found the right vehicle for us. We went for a test drive, discussed the vehicle with Greg and then went home to think about it. Two days later we returned to buy it. The sales process took about 2 hours and included the loan application, vehicle registration and a full explanation of everything we signed. There was nothing that wasn't explained by either Greg or Tony (the finance person). It was our first experience with a Maryland auto dealer and was a great improvement over earlier purchases in other states. Overall, it was a very positive effort and I hope owning the RAM 1500 is as great an experience as purchasing it was.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to work with and will work with you
Cook auto was the best auto service dealership I ever worked with will recommend them to anyone in need for a car or truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place, great people!
I have been to many dealerships to try to purchase this CR-V. I knew exactly what I wanted and after many frustrations from other dealerships, I was lucky enough to find Dave Johansen at Cook Automotive and within 2 days I was in my car. They kept in touch with me through the entire process and made me feel very comfortable at the dealership. Everyone I spoke with was very friendly and helpful. I would recommend this dealership to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase