Reviews
Great service
I was out shopping and my car would not start. Had to be towed. Your service department had me on the road less than 2 hours. Which I really appreciated because this is my only car and live alone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! John Welsh - General Manager - (888) 309-6863
Great service
It was done quickly and correctly. The staff person in the service department was very friendly and courteous. I would not hesitate to recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. John Welsh - General Manager - (888) 309-6863
good service
perfect and friendly service. loaned me a vehicle. work was completed in a timely manner. i will be back the next time i have an issue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Welsh - General Manager - (888) 309-6863
Efficient friendly service
Efficient friendly service, like Saturday appointments. Staff answers your questions. Work done in a timely manner. I drive from Lexington to Danville to have my car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marcia, thank you for your kind words and this wonderful review!
Great service and clean facility
Fixed the sunroof seal that came off and called when it was done! Friendly and professional with a clean facility!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, John Welsh - General Manager - (888) 309-6863
Great service
Billy Jack was very helpful and went out of his way to make us comfortable. Had a very nice selection of new and used cars to make a choice on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, John Welsh - General Manager - (888) 309-6863
clean and friendly
are willing to listen to you about the \vehicle you are wanting letting you look without a hassle. answering the questions you have
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Connie, thank you for the feedback! We are happy to hear about your positive experience at Bob Allen Motor Mall, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, John Welsh - General Manager - (888) 309-6863
Amazing Overall Experience
Every part of my experience was great! From the communication with Brittany prior to my visit, the friendly and helpful service she provided me while I was there, and the painless negation process were all fantastic! Everyone there was friendly and I don't think that it could have gone any better than it did. I will definitely come here first the next time I'm in the market for another vehicle. Thank ya'll so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Sarah. We really appreciate you leaving us your input. We are very pleased to hear that Brittany could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, John Welsh - General Manager - (888) 309-6863
Great Service
Great customer service, very helpful and returned every call and text right away. They were very knowledgeable about their product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, John Welsh - General Manager - (888) 309-6863
Great Service
Everyone was nice and went out of their way to please me. I will tell all of my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, John Welsh - General Manager - (888) 309-6863