Reviews
definitely had a positive buying experience from the
definitely had a positive buying experience from the moment I first talk to my salesman on the phone to the moment I drove away in my new vehicle. The whole experience was as good as it can get very friendly staff clean facility very speedy process and definitely cared about your well-being highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for choosing Criswell! We are happy to see you enjoyed a simple and seamless car buying event while working with our friendly and professional team. We appreciate this positive review and welcome you to reach out if we can be of service to you in the future.
I had an issue with the work performed.
I had an issue with the work performed. The Service Manager was very responsive. I am very satisfied with the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to see we met your expectations! Thanks again for choosing Criswell, and don't hesitate to reach out if we can be of service to you in the future.
Eric was very professional and assisted me with getting a
Eric was very professional and assisted me with getting a new vehicle. He explained everything and seemed very honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing Criswell and taking the time to share this positive feedback. We value your business and welcome you to reach out if we can be of further assistance.
Criswell doesn't return phone calls after leaving
Criswell doesn't return phone calls after leaving messages and I wind up paying couple thousand more for vehicle then originally because they didn't pay off trade in when they was supposed to I'll never buy from them again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate all feedback and are sorry to see your experience was anything less than positive. We apologize for any inconvenience and hope you'll consider giving us another chance to work with you on any future automotive needs.
Poor customer service they will lie to you..... that lousy general response no one should deal with criswell
Worst experience ever buying a car
Friendly service $90 labor replace battery covered
Friendly service $90 labor replace battery covered corrosion Overinflated tires Navsystem not inspected as requested
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback. We appreciate your feedback and are sorry to see everything was not addressed as requested. We apologize for this oversight and hope you'll give us another chance to work with you in the future.
Very nice people who did what needed to be done to work a
Very nice people who did what needed to be done to work a deal. And the financing was able to beat the rate of my credit union!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to see we were able to really help you out! Thanks so much for choosing Criswell and taking the time to share this positive feedback with us.
2023 Nissan Frontier SV Crew Cab Two issues: 1) pulsing
2023 Nissan Frontier SV Crew Cab Two issues: 1) pulsing when applying brakes. 2) Intelligent Forward Collision Warning (I-FCW) light is a warning light stayed on. I could not turn it off. Criswell had the truck for about a week. As it turns out the front brake rotors were warped. They had to order new rotors; I guess it took a while. The rotors were replaced and the pulsing stopped. They did get the (I-FCW) light to turn off. I believe they made alignment adjustments to the (I-FCW) equipment and performed an ICC software update.\ Everything seems to work fine now. My service contact person was Pai. He was polite, communicated well and good to work with. The whole process took a while but the end results were good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our friendly and knowledgeable staff is committed to providing a great service experience, and we're happy to see we were able to really help you out with these issues. Don't hesitate to reach out if anything else comes up.
My issue was addressed once I was able to be seen.
My issue was addressed once I was able to be seen. I would recommend, Thanks
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this review of your recent Criswell experience. We are happy to see we were able to help you out and welcome you to reach out if we can be of further assistance.
Went in for annual oil change scheduled and only needed
Went in for annual oil change scheduled and only needed oil change and tire rotation. Was out in 1 hour. Got there at 10:30am on Friday. Was out by 11:30am. Performed multi port inspection and everything. I was just hoping I would be out in under 3-4 hours but was estatic I was out in 1 hour. Nice job criswell 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know we exceeded your expectations! We value your business and hope to see you again when your vehicle is due for its next routine service visit.
Always a pleasure dealing with Criswell Nissan Deuce
Always a pleasure dealing with Criswell Nissan Deuce Ransome does an excellent job keeps me informed of all my concerns and needs and never have a question
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's rewarding to know you can count on our staff to provide exceptional customer service each time you visit. Thanks for your continued patronage and positive feedback!