Reviews
Great customer service listen to your needs and
Great customer service listen to your needs and recommendations. Very quick and precise when helping you find a car.
Great customer service listen to your needs and
Great customer service listen to your needs and recommendations. Very quick and precise when helping you find a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service.
Amazing service. I had a wonderful experience working with Bryan and Chris. I will definitely recommend Criswell to my friends.
Amazing service.
Amazing service. I had a wonderful experience working with Bryan and Chris. I will definitely recommend Criswell to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know our friendly and knowledgeable staff earned your recommendations! Thanks again for choosing Criswell for your automotive needs. We welcome you to reach out if we can be of further assistance.
Good service.
Good service. Good care dealer. vehicle Price is fair. But there is no vehicle service package to care for vehicle in 3 years or 5 years, compared to different dealers.
Good service.
Good service. Good care dealer. vehicle Price is fair. But there is no vehicle service package to care for vehicle in 3 years or 5 years, compared to different dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this high star rating! We appreciate your comments and hope to provide the service your vehicle needs to stay well maintained and in great running condition.
Had a great experience working with Chris Collins and his
Had a great experience working with Chris Collins and his staff. They made the car buying process easy and painless. Aashna was also very professional and great to go along on a test drive with. She was very knowledgeable and answered all my questions.
Had a great experience working with Chris Collins and his
Had a great experience working with Chris Collins and his staff. They made the car buying process easy and painless. Aashna was also very professional and great to go along on a test drive with. She was very knowledgeable and answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to let us know how we are doing here at Criswell! We appreciate these kind comments and welcome you to reach out if we can be of additional assistance.
Fue rápido el servicio y excelente trabajo, el carro
Fue rápido el servicio y excelente trabajo, el carro quedó como nuevo y todo muy limpio, volveré nuevamente a repetir el servicio.
Fue rápido el servicio y excelente trabajo, el carro
Fue rápido el servicio y excelente trabajo, el carro quedó como nuevo y todo muy limpio, volveré nuevamente a repetir el servicio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this high star rating! Don't hesitate to reach out if we can be of additional assistance.
The guys were honestly, friendly, paying attention to
The guys were honestly, friendly, paying attention to details and helpful. Will recommend to my friends.
The guys were honestly, friendly, paying attention to
The guys were honestly, friendly, paying attention to details and helpful. Will recommend to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing this positive review and your recommendations! We look forward to the next opportunity to work with you!
Service is always exceptional!
Service is always exceptional! Communication and timing is a great strength that results in a great experience. I recommend Al Ransome and his team!
Service is always exceptional!
Service is always exceptional! Communication and timing is a great strength that results in a great experience. I recommend Al Ransome and his team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know you can count on our top notch team to provide an excellent service experience each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to seeing you soon!
It was a great experience.
It was a great experience. We are very happy with our new car. Thanks to Bryan and Chris.
It was a great experience.
It was a great experience. We are very happy with our new car. Thanks to Bryan and Chris.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you were completely satisfied with your recent car buying experience at Criswell. Don't hesitate to reach out if we can be of further assistance.
I was harassed by the dealer.
I was harassed by the dealer. I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8:30 a.m. the service manager Mr pai told me this and that and the tire will arrive within 3 hours but it never showed up even around 3:30. I was frustrated because I am sick and tired of waiting. I talked to the manager and the service manager as well but nobody could help me to solve the problem. I was not at all satisfied with the service given. At least if something is promised to the customer it should be kept and if it is not there should be an apology on behalf of the manager. There must be some honesty and trustworthiness when you are dealing with customer. So I decided not to go to that shop anymore for service for my car
I was harassed by the dealer.
I was harassed by the dealer. I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8:30 a.m. the service manager Mr pai told me this and that and the tire will arrive within 3 hours but it never showed up even around 3:30. I was frustrated because I am sick and tired of waiting. I talked to the manager and the service manager as well but nobody could help me to solve the problem. I was not at all satisfied with the service given. At least if something is promised to the customer it should be kept and if it is not there should be an apology on behalf of the manager. There must be some honesty and trustworthiness when you are dealing with customer. So I decided not to go to that shop anymore for service for my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Our team strives to provide a positive service event, and we regret this was not the case for you. We understand your frustration and your comments have been shared with our management team for review. We apologize that the tires arrived later than anticipated. While it was not the ideal situation, we understand our staff apologized for the inconvenience and offered several times to shuttle you home and pick you up when your vehicle was completed in an attempt to make this a better situation. Again, we are sorry to see we did not meet your expectations and hope you will consider giving us another chance to work with you in the future.
Amazing service and customer service, they make you feel
Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service
Amazing service and customer service, they make you feel
Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this positive feedback! We value the opportunity to work with you and are happy to see you were pleased with your recent experience at Criswell.