Reviews
Jorge was amazing to work with.
Jorge was amazing to work with. The process was smooth and efficient. No complains what so ever. I would recommend him to everyone. However the dealership is not. The finance manager said I can get gap in the initial conversation and then we did the deal he said I cant get gap and then he tried to my sell me an extended warranty for 7 years 100k miles when the car comes with 8 year 100k miles from manufacturer. My car took a month to come and Jorge had to drive and pick it up which was fantastic of him.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business and your comments about Jorge. We, however, want to learn more about the rest of your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Quoted lease residual value numerous times over phone
Quoted lease residual value numerous times over phone that was $5000 less than showed up on paperwork— and finance manager stated he did not know that — which I do not believe. Apparently feel the need to lie to do business
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Elias was very personable , technically excellent .
Elias was very personable , technically excellent . He was very patient with me . Likely the best sales person I have conversed with. I like his approach , he overwhelmed me with his knowledge , his aggressive yet respectful sales approach . He is a young guy - I am an old guy , he really made every effort to accommodate me . I left and came back , really only because of him . I wouod recommend Sunrise to everyone . If I needed another sales associate for my own business I would hire Elias . Thank you . JY
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sunrise Chevrolet are glad to have you as a customer.
They had a great inventory of new cars.
They had a great inventory of new cars. Nice facility. The negative is they add extra on the cars that are not shown on the web sight
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Our goal is to make sure everyone who walks through the door leaves happy. Thank you for the honest review. We appreciate your feedback.
Don is always amazing very patient and knowledgeable he
Don is always amazing very patient and knowledgeable he worked hard with me to get me in a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunrise Chevrolet!
Javier Guzman made it easy and comfortable to buy a used
Javier Guzman made it easy and comfortable to buy a used car from Sunrise Chevrolet!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear Javier helped make your car buying experience easy and comfortable. Your kind words mean a lot to our team at Sunrise Chevrolet and we look forward to assisting you again in the future.
I already knew exactly what I wanted and was ready to
I already knew exactly what I wanted and was ready to order. I visited the 2 closest Chevy dealers and walked out of both because of they refused to give a price including install of certain official Chevy accessories (bug deflector, bike rack, etc). I thought that was very strange so I contacted multiple other local Chevy dealers and provided part numbers for the accessories I wanted. All the other dealers insisted I come in to make a deal and totally ignored my request for a quote with accessory installation. Elias at Sunrise Chevy was the only one willing to be upfront and transparent about pricing from the start. Thank you so much Elias! This was the smoothest and easiest vehicle buying experience I've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi James, thank you for sharing your feedback! We're thrilled you had such a smooth and easy experience with Elias at Sunrise Chevrolet. Clear communication and transparency are what we strive for. Enjoy your new Chevy!
Very friendly staff and efficient, they take good care of
Very friendly staff and efficient, they take good care of you. Highly reccomend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re glad our staff provided friendly, efficient service and took good care of you. We truly appreciate your recommendation!
Very good service, quick and easy.
Very good service, quick and easy. Friendly people. My vehicle was washed after service too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Sunrise Chevrolet. We appreciate your business and hope to see you again soon!
Things went smoothly, A good experience.
Things went smoothly, A good experience. i'm not one for alot of words, but eveything is good so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunrise Chevrolet!