Reviews
Easy to schedule, prompt efficient service, friendly
Easy to schedule, prompt efficient service, friendly staff. Would highly recommend this dealership to my friends.
Easy to schedule, prompt efficient service, friendly
Easy to schedule, prompt efficient service, friendly staff. Would highly recommend this dealership to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.
Mr.Bickers & The team at AutoNation Chevy Laurel made my
Mr.Bickers & The team at AutoNation Chevy Laurel made my purchasing process very easy. I will return for future purchases. I've referred them to family and friends.
Mr.Bickers & The team at AutoNation Chevy Laurel made my
Mr.Bickers & The team at AutoNation Chevy Laurel made my purchasing process very easy. I will return for future purchases. I've referred them to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kendal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Awesome service provided most especially starting from
Awesome service provided most especially starting from the customer service lady (Jenny) who called to change my service appointment date, she was most helpful, she deserves 10 stars. Then David, awesome and articulate personnel that serviced my car while I was away. He did an excellent job there, thank you with 10 stars too. Y'all keep up the good job.
Awesome service provided most especially starting from
Awesome service provided most especially starting from the customer service lady (Jenny) who called to change my service appointment date, she was most helpful, she deserves 10 stars. Then David, awesome and articulate personnel that serviced my car while I was away. He did an excellent job there, thank you with 10 stars too. Y'all keep up the good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fui desde harrisburg PA, y de verdad fue una experiencia
Fui desde harrisburg PA, y de verdad fue una experiencia �nica, la atenci�n de lucas fue de lo mejor ... calidad humana y muy buena gesti�n, recomendados al 1.000% si van pregunten por lucas .. felicidades a todo el equipo
Fui desde harrisburg PA, y de verdad fue una experiencia
Fui desde harrisburg PA, y de verdad fue una experiencia �nica, la atenci�n de lucas fue de lo mejor ... calidad humana y muy buena gesti�n, recomendados al 1.000% si van pregunten por lucas .. felicidades a todo el equipo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nos alegra que haya encontrado el apoyo de nuestro personal durante su experiencia en AutoNation Chevrolet Laurel. Esperamos poder servirle de nuevo en el futuro. Saludos cordiales, AutoNation Chevrolet Laurel
Dealership experience was pleasant and easy, would
Dealership experience was pleasant and easy, would definitely recommend buying your next vehicle at auto nation Laurel.
Dealership experience was pleasant and easy, would
Dealership experience was pleasant and easy, would definitely recommend buying your next vehicle at auto nation Laurel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.
Very disappointed in the service.
Very disappointed in the service. Tried them out because I was thinking of switching service centers but after going through the experience I went through I will not go back here. Took the money and did not preform the work asked. And while they took the money, did it all with pleasantry and a smile and work was not completed. Absolutely would not recommend anything beyond an oil and filter change
Very disappointed in the service.
Very disappointed in the service. Tried them out because I was thinking of switching service centers but after going through the experience I went through I will not go back here. Took the money and did not preform the work asked. And while they took the money, did it all with pleasantry and a smile and work was not completed. Absolutely would not recommend anything beyond an oil and filter change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.
Customer service was excellent.
Customer service was excellent. My car issue was an intermittently working A/C unit on a recently used chevy I recently purchased from another dealer. The customer service rep and the mechanic (Hector) both took great care to resolve the complex issue my car had. They ended up recommending to me to go back to the dealer where I purchased the car with a strong recommendation of the issue they needed to resolve. Hector literally treated my car as though it was his own.
Customer service was excellent.
Customer service was excellent. My car issue was an intermittently working A/C unit on a recently used chevy I recently purchased from another dealer. The customer service rep and the mechanic (Hector) both took great care to resolve the complex issue my car had. They ended up recommending to me to go back to the dealer where I purchased the car with a strong recommendation of the issue they needed to resolve. Hector literally treated my car as though it was his own.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service and customer service.
Excellent service and customer service. The salesperson helped me find the car I really wanted. I am very happy with the service.
Excellent service and customer service.
Excellent service and customer service. The salesperson helped me find the car I really wanted. I am very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Arely, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.
Good customer service and everyone working together to
Good customer service and everyone working together to help me through the process of buying my first new car.
Good customer service and everyone working together to
Good customer service and everyone working together to help me through the process of buying my first new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Technician was excellent.
Technician was excellent. Paid special attention to my requested service needs. Provided nessary future service information.
Technician was excellent.
Technician was excellent. Paid special attention to my requested service needs. Provided nessary future service information.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lorenzo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Hi Lorenzo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!