Reviews
The second I got to the Lexus dealership, Jay Pak was...
The second I got to the Lexus dealership, Jay Pak was there to greet me with a smile. He showed me a variety of family used cars with EXCELLENT manners. Jay made the trip to Lexus an exceptional one with his warm and friendly attitude. If the need ever arises, I will definitely be back to shop again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a 2011 Lexus RX from John Southwick at Lexus...
I purchased a 2011 Lexus RX from John Southwick at Lexus of Tacoma in Fife. I am satisfied with the service I received at the time of the sale. His customer services skills surpassed what we had expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in a few months ago to buy car. the customer...
I came in a few months ago to buy car. the customer service was the exceptional. jay was a great salesman. will come back again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill White was by far the most profressional and helpful...
Bill White was by far the most profressional and helpful salesman I have ever met! He went above and beyond! I will never buy from anyone else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am a twenty three years old girl, so just like other...
I am a twenty three years old girl, so just like other girls, I don't really know about the cars. However, even though I have limited imformation about the cars, I wanted to get a nice car. He explained really well about the car, and he was really trying to match the car with the good price for me. He was not just like recomment any cars to just sell, but he explained the differences with several different cars to help me to choose right car for me. He was keep smiling from the beginning till the end. I was so thankfull to him about helping me to get nice car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I were very impressed with the service we...
My husband and I were very impressed with the service we received from Jay Pak at Lexus of Tacoma at Fife. There were many certified preowned vehicles to choose from We were very happy with our purchase. Jay went the extra mile and made a trip to our home to program the garage door opener. We highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased and serviced 3 of my Lexus vehicles at...
I have purchased and serviced 3 of my Lexus vehicles at Lexus of Tacoma over last 7 years. When I first met Mr. Lee I didn't think of anything but just another service guy who I takes my vehicle in and checks me in. Oh man, Was I wrong. Mr. Lee is one of the kind to work with. His true caring and understanding of my time and my vehicle is what i've experienced at this service center. He is the true asset to this company and only reason why i do business at Lexus of Tacoma. I've traded and purchased my next 2 vehicles because of him. I don't think I can get this type of treatment or service anywhere else. He makes me comfortable and he knows what I'm looking for when I come in. Keep up the excellent work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over the years I have bought some cars. So far, my...
Over the years I have bought some cars. So far, my experiences at Lexus Fife was the best yet. Jay Pak was friendly and everything was wonderful at this dealership. I would recommend this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my first car from Jay Pak. Jay Pak was friendly...
I bought my first car from Jay Pak. Jay Pak was friendly and everything was wonderful at this dealership. I would recommend this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased a 2011 Lexus RX from John Southwick at Lexus...
We purchased a 2011 Lexus RX from John Southwick at Lexus of Tacoma in Fife, Wa. His service and knowledge were outstanding. He showed me all cars that were available and helped me find exactly what I was looking for. We were treated with friendliness and always will return to Lexus of Tacoma for any and all service for our new vehicle. John Southwick came to our house to deliver our car and fit right in with our family. It was a birthday gift for my wife and he went over and above with the birthday surprise. He spent several hours acquainting her with all of the features of the car and had a big red bow on the top of the vehicle for her, when she arrived home to find the "surprise". We will return again and again to deal with him in the coming years. It drives like a dream and is beautiful. Thank you! Jon and Dianna
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car