Reviews
I have been going to Herb Chambers for about ten years
I have been going to Herb Chambers for about ten years now and have always had a pleasant experience. The customer service is top notch and they are always able to work with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful for your continued trust in Herb Chambers Ford of Braintree over the years! It's always our goal to provide top-notch customer service. Thanks for sharing your experience with us, and we look forward to serving you again soon!
Great and friendly service yet again.
Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a great experience with us at Herb Chambers Ford of Braintree! We always aim for timely and informative service. Thanks for your feedback, we appreciate it!
Went for one year check up, was done in one hour good
Went for one year check up, was done in one hour good service great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!
Herb Chambers Ford Braintree is the best dealership.
Herb Chambers Ford Braintree is the best dealership. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that you had a positive experience with Scott, Jessica and the rest of our team at Herb Chambers Ford of Braintree. We strive for excellent customer service! Thanks for your review.
Went in to have the works done on my vehicle and was in
Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trish, we're glad to know you had a smooth and efficient service experience at Herb Chambers Ford of Braintree. We appreciate your feedback!
Christopher Baron did an excellent job managing the sale
Christopher Baron did an excellent job managing the sale of my Bronco Sport vehicle. He is a polite and patient man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
J, it's great to know that Christopher provided excellent service during your Bronco Sport purchase at Herb Chambers Ford of Braintree. We appreciate the feedback and we're here if you need anything else!
Moved to Herb Chambers from Quirk (where I had an awful
Moved to Herb Chambers from Quirk (where I had an awful experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and relatable and a great interaction at 7am.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Cindy and the rest of our team at Herb Chambers Ford of Braintree were able to provide you with a friendly and welcoming experience. Thanks for choosing us over Quirk!
Extra effort for customer satisfaction.
Extra effort for customer satisfaction. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Herb Chambers Ford of Braintree was able to assist with your warranty and ensure a satisfactory repair experience. Thanks for recognizing their professionalism and customer service!
Prompt and great service.
Prompt and great service. I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you've had consistently great experiences with us at Herb Chambers Ford of Braintree! Thanks for your continued trust and support!
The employee was very courteous and explained there would
The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for efficiency and great service! Thanks for your feedback.