Reviews
NOT ENOUGH SPACE TO WRITE HOW HAPPY WE REALLY ARE!
Herb Chambers and Brandon Williams are really changing the way things are or use to be for the customer's automotive shopping/buying experience! They gave the old ugly idea of the business and salespeople, a brand new face! We were actually shocked at the experience we had. Totally was not expecting to be so thrilled, comfortable and blown away by a salesperson or dealership at all. So it was very refreshing to feel completely different and happy about buying our car. Brandon made us feel like friends or family. He was friendly, patient, polite, understanding and willing to deal with us. Not once did he make us feel unwanted or like we were asking too much or getting a bad deal. We can tell he appreciated us being there, and that was a good feeling to have during what we thought would be a stressful time. We can't say enough about working with Brandon. But Herb Chambers Ford you definitely have an OUTSTANDING professional consultant on your hands! And Brandon, you've made car friends for life, with us! THANK YOU! Rhonda & Jon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rhonda and Jon, for taking the time to share this great feedback! At Herb Chambers Ford of Braintree, our team strives to ensure our customers find the right vehicle to suit their needs. I'm so glad to know Brandon was able to achieve this with you both. I will be sure Brandon hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
Great service!
This dealer was the best experience I've had! The salesman was very nice and friendly and didn't make me feel pressured and uncomfortable like my previous experiences. Although I didn't purchase a car because I need more money down I will be back to purchase from this dealer,herb chambers ford of Braintree is the way to go,I strongly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Kim, for taking the time to share your experience with the team here at Herb Chambers Ford of Braintree. We greatly appreciate your encouraging 5-star review and we look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
Stress free car purchase
My car buying experience was excellent. Wayne made buying my new 2012 ford fusion easy and stress free! He completely simplified the buying process and made it possible to drive home in my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My whole experience here at this store was great. Chase...
My whole experience here at this store was great. Chase helped me look at some used car options. He is a great representitive of the Herb Chambers team. Thank you for helping me purchase my taurus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my new Ford F-250 from Wayne and I have to say...
I bought my new Ford F-250 from Wayne and I have to say if you want to know any detail about your new vehicle he is the man to ask. I liked that he had the answers to my questions during the test drive instead of telling me he would find out when we got back to the dealership. He was very patient with me to since I had originally showed up and test drove a used truck and decided to drive a new one to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful 5-star review. I'm so glad to know Wayne was able to assist you with your awesome new Ford F-250. I will be sure Wayne hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
A couple of months ago and I leased a new car for myslef....
A couple of months ago and I leased a new car for myslef. I had such a good experience here last time that I insisted to my husband we come back here to get him a car. Our salesman, was very helpful in finding what we were looking for. I reccomend Herb Chambers to anyone I hear looking to get a new car, and I will tell them to ask for Chase! We love our new edge he helped us find.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Eve, for taking the time to share this great feedback! I'm so glad to know Chase was able to assist both you and your husband. We truly value your business and look forward to serving your family's automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
I bought my ford fusion new at herb chambers ford of...
I bought my ford fusion new at herb chambers ford of Braintree and ever since have been bringing it to dan abate in the service department for everything from routine maintenance to light bulb changes and each time I have an excellent and efficient experience. Dan always let's me know exactly what needs to be done and in what kind of a time frame it needs to be done in. Thanks to dan and the service department at herb chambers ford in Braintree!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this great feedback! At Herb Chambers Ford of Braintree, our team strives to ensure our customers find the right vehicle to suit their needs. I'm so glad to know Dan was able to achieve this with you. I will be sure Dan hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
I had a wonderful experience dealing with the sales staff...
I had a wonderful experience dealing with the sales staff at Herb Chambers Ford of Braintree. While at Herb Chambers, I was met with a warm and family like welcome without feeling pressured like your average dealership. Salesman Chase Calef who was one of the best salesman I've ever purchased a vehicle from couldn't have been more helpful. I highly recommend the team at Herb Chambers Ford of Braintree for anyone looking to purchase a vehicle. Kevin Weymouth, MA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kevin, for taking the time to share this great feedback! I'm so glad to hear Chase was able to assist you and make purchasing your new vehicle so enjoyable. I will be sure Chase hears your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
Chase was a great help during my visits to Herb Chambers....
Chase was a great help during my visits to Herb Chambers. He was friendly and responsive. Chase is a wonderful representative of the team and I would recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sara, for taking the time to share this great feedback! I'm so glad to know Chase was able to assist you. I will be sure he hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree
My experience at this dealer was one of the best I've...
My experience at this dealer was one of the best I've ever had. The salesman was very nice and friendly and I didn't feel pressured and uncomfortable like my previous experiences at other dealers. Unfortunately I didn't have enough to put down on my desired vehicle but as soon as I do I will be back,herb chambers ford of Braintree is the place to go !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kym, for taking the time to share this great feedback! At Herb Chambers Ford of Braintree, our team strives to ensure our customers find the right vehicle to suit their needs. I'm so glad to know Chase was able to achieve this with you. If there's anything we can do to assist you going forward feel free to reach out to Chase or myself. Kind Regards, Scott Lewis General Manager Herb Chambers Ford of Braintree