Herb Chambers Ford of Braintree

The dealer was great. He helped me pick out the truck that was right for me. I gave him an idea of what I was looking for and I couldn't be happier with what he presented me with. This truck is exactly what I was looking for. Thank u

Every time I come into the dealership, I'm greeted, and the staff members make you feel they won't rip you off or lie.

I called the parts department for a hub cap. Dan Norian couldn't have been nicer to help me out and make sure he ordered the right one! Little did I know how many different hub caps you could order. Thanks for Dan's knowledge and customer service, he took the time with me to figure it out and get the right one!

After suffering a loss of electrical system charging while driving on the highway, I contacted the Braintree Ford service department for advice. It was suggested that I do not try to drive the vehicle to the dealership as I could lose my steering (electrically driven power steering). A tow was arranged, and shortly after it arrived at the dealership, Dan called to confirm that they received it (2015 Explorer Sport), and that it would be ready the next day. True to his word, the work was completed and I picked it up in great running order. Only downside was that it was a couple of weeks out of warranty so the cost was in me.

everyone was polite and the work on my vehicle was extremely quick and well done. Matt made sure I was taken care of quickly and professionally.

I am a semi retired person and bought my first car at Herb Chambers a year ago. It is not new but a pre owned Explorer. The person that sold it to me was so nice and with this first appointment to repair an issue the service was perfect. The service advisor Andy was so thoughtful, explained everything and was exceptionally professional. I have heard so many people mention the same about Andy. Since I bought this car I recommend Herb Chambers to everyone and I really am impressed. Thank you so much. I love my Explorer and I also love the bill board ads on the highway .....they are so clever...and I look forward to seeing new ones. Thanks again, Elizabeth Cifuni

I had a radio problem, my part was ordered and it arrived at 7 AM I got to the dealership at 8:15 and it was ready at 9:15! Couldn't be happier, everyone there was soooo nice, I will recommend and also return! Thank you I really appreciate your kindness and professionalism!

10/26/17 Complaint diagnosed as faulty hood switch, parts ordered, 11/1/17 faulty hood switch replaced and state inspection was done! Prompt service, nice waiting room! No loaner cars offered for recall services???

Herb Chambers Ford went above and beyond to find the F150 I was interested in. My salesman Nate provided unbelievable service. The whole truck buying experience was total pleasure. I would not hesitate to recommend Herb Chambers Ford to family or friends for their next car or truck purchase.

My experience was excellent. Service to my automobile was prompt and completed without delay The waiting area was comfortable and all personnel were friendly and attentive.