Reviews
It is a good dealership, and I would recommend Nielo Audi
It is a good dealership, and I would recommend Nielo Audi and Cain Carter to anyone looking for a good car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Other then minor communication issues it was fast
Other then minor communication issues it was fast service. The rental car made the trip down to Sacramento easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Joseph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
I have only used them for service.
I have only used them for service. That experience was good. The dealership was clean, and the employees were friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Clean Concern, cares for, and informs customer of what
Clean Concern, cares for, and informs customer of what needs done… recall, maintenance in a no hassle way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Awesome customer service.
Awesome customer service. Second time coming back to him always takes care of me thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come!
Cain and his team are always a pleasure to work with.
Cain and his team are always a pleasure to work with. They go out of there way to make everything as easy as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words for Cain and our team, and for taking the time to leave us this wonderful feedback!
The buying experience was great.
The buying experience was great. Even though the car I wanted was no longer available, finding an even better one was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bradley, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Omar has always been an excellent consultant when I do
Omar has always been an excellent consultant when I do business with Niello Audi. He is professional and makes my experience pleasant when coming in for my car’s servicing. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isn't Omar amazing? We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. Thank you for choosing Niello Audi!
Niello Audi has been most helpful with all of our service
Niello Audi has been most helpful with all of our service needs. Hector is knowledgeable and professional. We feel very comfortable relying on him to do what is best for our car. He’s the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, We're thrilled to know that Hector and the rest of our team here in Sacramento have been so helpful with all of your service needs. We appreciate your feedback and will make sure Hector sees your review. Happy driving!
They provided fast and efficient service.
They provided fast and efficient service. The communication was great and I was very happy with the level of service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know! Providing efficient service for our customers is one of our top priorities here at Niello Audi, so we're glad to know we met the mark. We look forward to seeing you for your next service!