Mark Jacobson Toyota

They are very accommodating and nice. The place is nice and clean. Easy to navigate around. On the other hand, Mr. Charles Browning “Charlie Brown” was very helpful in helping me find the car I wanted. He was accommodating and also very helpful. He even adjusted the car seat for me so i would be comfortable to test drive the car.

Brandon was so helpful to me! He was clear, organized, and patient with me. He made my experience really enjoyable and I couldn’t be happier with my new car.

I highly recommend Aeris Hauser at Mark Jacobson Toyota in Durham, who assisted me with the purchase of my new 2025 Toyota RAV4 XLE Hybrid SUV on Saturday, October 5, 2025. Aeris listened carefully to my needs and concerns, finding the right vehicle in the color and style I preferred. She assisted me in trading in my 2018 Sienna, helping me to understand all the new features since then, and patiently and clearly answered my questions, making me feel comfortable throughout the process. I left feeling confident and well-informed in my decision and happy with my experience. Aeris is a knowledgeable, trustworthy, understanding, good-humored, and professional salesperson. She even made time to help me weeks later, to comprehend and review the car's features again. I am delighted with my new vehicle and am pleased to endorse Aeris Hauser at Mark Jacobson Toyota in helping you purchase your next car.

Devin, Dasia and Kerry were so helpful! They made this experience so warm, welcoming, and quick but very thorough! Kerry has an AMAZING team behind him with these two, they’re great at what they do!

Let’s just say I definitely kept Randy, Jeff, and Mr. Adams on their toes! I gave them a hard time (okay, maybe more than once 😅), but they rolled with it, gave me plenty of laughs, and somehow still managed to get me into the perfect car. Great people, great service, and they didn’t even charge extra for my sense of humor. Highly recommend Mark Jacobson Toyota!

He is extremely helpful, kind , and professional. This is the second car he sold me. I enjoy working with him.

Just wanted to tell you about the Great Customer service I just received at Mark Jacobson Toyota! Aeris stops by my restaurant all the time and always told me to come see her when I was ready for a new car. I finally did and I’m so glad I did! All I can say is WOW ! Aeris helped me get me New Rav 4 Hybrid and she made everything Super easy from start to finish! Aeris is Bery Professional, Patient and Really knows her stuff! She took the time to explain all the features and made sure I felt confident before driving off the lot ! If you’re looking for a new car , definitely go see Aeris she will take great care of you !!!!! Thank you very much Aeris (( Mark Jacobson is so lucky to have such a Great Salesperson like Aeris )) I will be back for my next car for sure.

My wife and I worked with Justin Foster. Great experience. He took care of us.

Todd helped us buy a new Sienna and made the process seamless and pleasant. I would recommend him to others in the market for a hybrid anything.

I recently bought a car at Mark Jacobson Toyota. At first, I was hoping to get a sedan but wasn’t able to for some reason. Still, I had a great experience working with my salesman, Adnane. He was very patient, respectful, and showed me several options that fit what I was looking for. I really appreciated the time and effort he put in to help me.He make all the step easy and helpful for every information. The dealership itself also deserves credit. They have some of the best service I’ve experienced, and they are very responsible with their cars, making sure customers are taken care of even after the purchase. Overall, I’m happy with my experience and would definitely recommend Mark Jacobson Toyota, especially if you get the chance to work with Adnane. Thank you