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Fred Anderson Toyota

(6,493 reviews)
Visit Fred Anderson Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 805-2602 (888) 805-2602
Used (888) 739-3941 (888) 739-3941
Service (888) 434-0918 (888) 434-0918

Reviews

(6,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota from DealerRater.

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Good experience

Specific attention just for me! I didn't feel rushed. The associate was focused on my issues and calmly conversational. I was out of there before I expected to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Fred Anderson Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Andy Little | 919.787.0099

Great experience

I bought a new Tundra. I wasn't sure I wanted to let my 2010 Tundra go, but it was the right decision. Love Toyota and especially the Tundras. Jeff was a pleasure to work with. He worked hard to get the deal that was right for me. Absolutely had my best interest at heart. Can't say that about all salesman. As long as I stay in the area, Jeff has a lifetime customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another awesome experience.

I purchased my second Corolla, using the same sales person, Bryan Harrison. He's very knowledgeable about the Toyota products, and I enjoyed working with him again. He's not pushy and doesn't pressure you into anything. I would recommend this dealership and my sales guy. He's awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buting

This was by far the easiest car buying transaction I have ever had. Really enjoyed the experience and would recommend this dealership to anyone. Looking forward to using there services as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was our 4th Toyota purchased at Fred Anderson!

Tim Germain made the process easy, smooth and our quickest one yet! He was efficient, easy to deal with and explained everything thoroughly. He found the car in the style and color we wanted quickly and got us fueled up and on our way! We will be recommending him to other Toyota buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about the fourth car you bought at Fred Anderson Toyota. It's delightful to know Tim provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Best, Andy Little | 919.787.0099

Best Experience thusfar in purchasing a new vechile!!

Riz made my purchase experience smooth and easy. I will recommend this dealership to any of my friends looking to purchase a new car. I will be back to purchase again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent buying experience

Jr was very nice and patient. He never made me feel pressured and was wonderful to work with. He cares about his customers and it shows.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Fred Anderson Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Andy Little | 919.787.0099

Beautiful showroom, excellent personnel

I trust Jan Crow thoroughly. She is professional, knowledgeable and provides excellent customer service and follow up and I highly recommend her. The sales managers and financing staff also provided excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Fred Anderson Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Andy Little | 919.787.0099

Great service

Service was friendly and prompt. Informed me of what was done and any problems that needed to be addressed immediately

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your fantastic review was quite a refreshing read, Ernestine! I am happy to hear our team provided you with efficient and well-informed customer service. Before your next servicing appointment, please find our page. You'll find the latest exclusive specials offered only to our likers! Best, Andy Little | 919.787.0099

Sunday service & outstanding Service Advisor

The service advisor that helped me Sunday morning was outstanding. If I was still in the business, I would do my best to hire him away from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Fred Anderson Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Andy Little | 919.787.0099